Ana Queiros

Ana Queiros Email and Phone Number

Head of Customer Care @ Super Bock Group
Matosinhos, PT
Ana Queiros's Location
Matosinhos, Porto, Portugal, Portugal
Ana Queiros's Contact Details

Ana Queiros work email

Ana Queiros personal email

n/a

Ana Queiros phone numbers

About Ana Queiros

Ana Queiros is a Head of Customer Care at Super Bock Group. She possess expertise in quality management, haccp, quality system, food safety, continuous improvement and 14 more skills.

Ana Queiros's Current Company Details
Super Bock Group

Super Bock Group

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Head of Customer Care
Matosinhos, PT
Website:
superbockgroup.com
Employees:
970
Ana Queiros Work Experience Details
  • Super Bock Group
    Head Of Customer Care
    Super Bock Group
    Matosinhos, Pt
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  • Super Bock Group
    Business Services Manager
    Super Bock Group Apr 2020 - Present
    Porto, Portugal
    Logistics Management and Operational Planning
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  • Super Bock Group
    Manager Quality, Food Safety, Environment, Health And Safety
    Super Bock Group Nov 2017 - Apr 2020
    Porto Area, Portugal
  • Unicer
    Integrated Management System Manager (Quality & Food Safety)
    Unicer Jan 2010 - Present
    - Coordination of the Integrated Management System of Unicer, according to the applicable sector of activity and legal requirements, ensuring continuous improvement of processes and ensuring their operability in different sites, as well as its update / annual certification- Plan internal audits, supplier’s auditors, in terms of Quality, Environment and Safety, as well as supporting the various sites in the implementation of corrective actions. - Coordination of activities related to Food Safety Management System and monitor the legislation. - Coordination of the Crisis Management in Unicer, as well as promoting exercise traceability / product recall. Manage product complaints from customers / consumers, analyzing and proposing improvement actions. - Coordination the approval of final art for the packaging materials.
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  • Unicer
    Integrated Management System Manager (Quality, Food Safety, Environment, Health And Safety)
    Unicer Feb 2016 - Apr 2020
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  • Unicer
    Industrial Quality Engineer
    Unicer Sep 2005 - Dec 2009
    Evaluation of the quality assurance of the processes and products. Support to sites in the identification and resolution of problems related with the productive process and distribution.Projects coordination of improvement of the quality and efficiency in the productive process. Elaboration and approval of technical documentation. Approval of relevant materials for the Quality and its suppliers.
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  • Unicer
    Quality Management “Multisite” System
    Unicer Aug 1999 - Sep 2004
    Definition of the Unicer processes and indicators. Elaboration andmaintenance of the documentary system, such as procedures, methods of analysis, inspection plans, technical manuals and HACCP manuals. Participation in HACCP teams. Accomplishment of internal and suppliers audits. Update and implementation of the applicable alimentary legislation to all the business areas. Approval of legal mentions of the packing of beer,water, juice, soft drinks, wine and coffee.
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  • Tetra Pak
    Trainee
    Tetra Pak Sep 1998 - Feb 1999
    Modena, Italy
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Ana Queiros Skills

Quality Management Haccp Quality System Food Safety Continuous Improvement Food Industry Quality Assurance Iso Fmcg Brewing Team Management Food Product Development Packaging Supply Chain Management Kaizen Fermentation Supply Chain Gmp

Ana Queiros Education Details

Frequently Asked Questions about Ana Queiros

What company does Ana Queiros work for?

Ana Queiros works for Super Bock Group

What is Ana Queiros's role at the current company?

Ana Queiros's current role is Head of Customer Care.

What is Ana Queiros's email address?

Ana Queiros's email address is an****@****icer.pt

What is Ana Queiros's direct phone number?

Ana Queiros's direct phone number is +3519326*****

What schools did Ana Queiros attend?

Ana Queiros attended Universidade Católica Portuguesa, Faculdade De Engenharia Da Universidade Do Porto, Apq - Associação Portuguesa Para A Qualidade, Porto Business School, Porto Business School, Universidade Do Minho, Cotec Portugal E Hitec-Turning Technologies Into Business, Sgs-Ics Lisboa, Cambridge University (Instituto Britânico), Universidade Católica Portuguesa, Insead, Porto Business School, European Certification Board For Logistics.

What are some of Ana Queiros's interests?

Ana Queiros has interest in Children, Education.

What skills is Ana Queiros known for?

Ana Queiros has skills like Quality Management, Haccp, Quality System, Food Safety, Continuous Improvement, Food Industry, Quality Assurance, Iso, Fmcg, Brewing, Team Management, Food.

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