Ana Ramirez Email and Phone Number

Memory updatedHere’s a suggested description for your role as a Patient Service Representative at Riggs Community Health Center. Feel free to modify it to better match your specific duties and experiences:Patient Service RepresentativeRiggs Community Health Center, Lafayette, Indiana September 2023 - July 2024Serve as the first point of contact for patients, providing exceptional customer service and support in a busy healthcare environment.Assist patients with appointment scheduling, registration, and check-in processes, ensuring a smooth and welcoming experience.Answer incoming calls and respond to inquiries regarding services, policies, and patient care, effectively communicating information and resolving concerns.Maintain accurate patient records and data entry in electronic health record (EHR) systems, ensuring confidentiality and compliance with HIPAA regulations.Collaborate with healthcare providers and staff to coordinate patient care, facilitating communication and addressing patient needs promptly.Educate patients on available services and programs, enhancing their understanding of healthcare options and resources.