● Liaising with the all functions within the organization regarding data collection, new product entries and updated in the central (SAP, ERP) system ● Managing a global database for product codes, ensuring consistency and accuracy ● Responding to complex data requests from business partners ● Ensuring the best in class service to affiliates for end month financial closing activity ● Maintaining the data documentation (including global standard operating procedures, training materials, etc)● Act as subject matter expert for first level of support● Processing incoming queries and data updates● Training new users

Apprentice, Global Regulatory Affairs, Novartis Consumer Health, Nyon● Gathered and collated documents to register products by country, including translations● Created expense accounts for employees● Prepared induction packs, contracts and orientation programme for new staffApprentice, Supply Chain, Novartis Consumer Health, Nyon● Updated and edited documents, to improve clarity and visual impact● Processed transport invoices from carriers, created purchase orders● Verified credit notes and inventory adjustments● Prepared documentation for quarterly supplier stock reconciliation reportsApprentice, Artwork Operations, Novartis Consumer Health, Nyon● Created artwork projects● Maintained accuracy of database, protected system security for intellectual propertyApprentice, Human Resources, GlaxoSmithKline, Nyon● Created new user profiles and accounts● Scheduled and organised interviews● Provided candidates with interview feedback● Provided general administrative support to senior department staff