Ana Sain Email and Phone Number
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Experienced Senior Operations Manager with a demonstrated history of working in the hospitality industry. Skilled in Housekeeping, Hotel Management, Customer Satisfaction, and Hospitality Industry.
The Woodlands Waterway Marriott Hotel & Convention Center
View- Website:
- marriott.com
- Employees:
- 206259
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Senior Rooms Operations ManagerThe Woodlands Waterway Marriott Hotel & Convention CenterHouston, Tx, Us
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Senior Rooms Operations ManagerSt. Regis Hotels & Resorts Jun 2022 - PresentHouston, Texas, United States -
Senior Rooms Operation ManagerJw Marriott Jun 2014 - Jun 2022Jw Marriott Houston Galleria•Responsible for all day to day housekeeping and Laundry department functions•Ensured compliance with the JW Standards to maintain brand integrity•Assisted the Hotel Leadership team with a $35M major renovation to minimize the impact to guest and associate satisfaction•Understood the customer’s perception of cleanliness and continuously strived to improve the quality of our services•Hired, developed and retained a diverse workforce to deliver excellent products and services.•Developed and managed the department’s annual operation budget including capital expenditure.•Ensured guest and associate satisfaction while achieving the operating budget•Leader of the Q2 2015 -
Rooms Operation ManagerMarriott International Aug 2013 - Aug 2014Houston Marriott At The Texas Medical Center•Responsible for all day to day housekeeping and Laundry department functions•Managed 45 employees and 3 Supervisors •Ensure that the staffing levels are the appropriate amount to surpass the guest expectations by screening •Jobs applicants and hiring new employees.•My year end achievement of 83.5% this represents a 2.9% growth from the Jan-Jun. •Leader of the Quarter Q2 2014
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Housekeeping ManagerMarriott International Aug 2012 - Aug 2013Residence Inn & Courtyard Houston Downtown/Convention Center•Responsible for all day to day housekeeping and Laundry department functions of a dual property hotels•Ensured hotel guest rooms, public space and associate areas for a Residence Inn and Courtyard 368 room hotels were clean and well maintained•Ensured guest and associate satisfaction, while achieving the operating budget•Led a staff of 30 associates, including 2 supervisors
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Senior Rooms Operation SupervisorMarriott International Aug 2005 - Aug 2012The Woodlands Waterway Marriott Hotel & Convention Center• Responsible to maintain the housekeeping daily activities• Maintain list of vacant rooms ready to be clean• Ensured standards of guest rooms• Solved guest problems to exceed customer expectations• Provide training to new employees, given monthly safety training, and effectively preventing injuries• Communicate effectively with all hotel departments for all guest requests2011 Employee of the Year
Ana Sain Skills
Frequently Asked Questions about Ana Sain
What company does Ana Sain work for?
Ana Sain works for The Woodlands Waterway Marriott Hotel & Convention Center
What is Ana Sain's role at the current company?
Ana Sain's current role is Senior Rooms Operations Manager.
What is Ana Sain's email address?
Ana Sain's email address is an****@****ott.com
What skills is Ana Sain known for?
Ana Sain has skills like Hotel Management, Hospitality Industry, Hospitality Management, Hospitality, Hotels, Rooms Division, Pre Opening, Front Office, Resorts, Micros, Food And Beverage, Banquets.
Who are Ana Sain's colleagues?
Ana Sain's colleagues are Sambasiva Nimmala, Adam M., Shantrell Gaulden, Oswaldo Barrios, 汪清兰, Edward Paul Samuel, Amanda Zhao.
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