Managed product roadmap for Screen Builder, a SAAS tool for building/designing mobile and desktop portal screens no-code/low-code that achieved 5x growth during my tenure worked closely to VP of Engineering and CCO• Product Launch: Launched new SAAS software leading effort across 4 technical and design teams, resulting in 100+ clients upgrading to our new software 4.1 version in less than 9 months post-launch• Prioritization: Created prioritization framework (ICE methodology) that enabled higher autonomy for the team, managed a scrum of 3 engineers and 2 designers working closely with VP of Engineering and CCO• Product Roadmap: Led development of 5 B2B SAAS products. Worked with highly demanding Higher Education institutions and Fortune 500 organizations in Financial Services. Managed an outsourced scrum team of 10 in India• User-Centered Design: Led focus groups, usability testing, user interviews and Alpha/Beta programs with between 7 and 15 customers at a time (first time in the company’s product launch history)• Community Strategy: Created and managed the Customer Advisory Board for Financial Services (contributing to $1M+ renewals) working closely with the CEO, CMO, Director of Product for Enterprise and VP of Partnerships and Modo User Group for Higher Education (500+ members, 70+ regular attendees/month)

Worked under the CMO and CEO on strategic initiatives involving internal app and communications, market expansion, potential acquisition, customer retention, and product marketing• Rapid Product Development and Market Expansion: Led the development of 20+ POCs to gauge market interest for a new product suite managing with 1 full-time developer (7+ of those productized to date)• Internal Product Management: Managed internal workplace app & communications, created UX/UI design using Modo’s platform, increasing adoption to 70% of employees. Managed 1 full time hire• R&D: Spearheaded research on potential acquisition of gamification startup and customer interest

- Leading the user community of more than 200 members from Higher Ed.- Prospecting and securing a partnership with AWS Educate and a sponsorship.- Scaling a program that will adapt to any organization seeking to solve challenges within the organization and improve its members' experience through the use of technology.

Created and implemented multiple programs focused on gathering student (end user) input through creative ways working closely with VP of Sales, CEO and Director of Product for Higher Education• Program Design: Developed, pitched and executed the Modo Ideathon using Design Thinking methodology, resulting in 90+ student-created apps across 10+ schools, such as food insecurity (Forbes 2019); AWS sponsored• Presentation: Delivered multiple presentations to IT leaders (CIOs, CTOs, CMOs), conferences (EDUCAUSE) and student leadership seminars, such as The Associated Students Incorporated (ASI) at Cal State• User Engagement: Worked with student leaders and app managers to gather user feedback for campus app enhancement, ran focus groups and delivered reports to app managers (Harvard, CSUs and more)

• Project managing in order determine the tasks and structure of the Digital Narratives project • Applying project managing software Trello to keep accurate and current records on the progress of 7 team members’ schedules and activities• Creating overall pitch and branding of the project while also developing social media strategy

Worked closely with CMO and Director of Implementation to kickstart strategic mobile app project and enhance product development workflow• Research: Delivered market research, feature prioritization, wireframes and branding for new mobile app • Software Implementation: Documented product development workflow and implemented JIRA• Product Training: Facilitated JIRA training for Marketing and Product departments

• Managed and analyzed social networks for the Department of Communication and Knowledge Management at the World Food Programme in the Republic of Panama• Created and edited web and social media content, ensuring engaging and informative posts for the audience• Conducted translations of articles between English and Spanish, facilitating communications and marketing across Latin-American audience