● Collaborate with local HR team to oversee the recruiting, interviewing, selection and hiring of new employees for all positions.● Support the development of a culture where employees feel cared for, respected and valued – where open and productive relationships exist between the management and the employees.● Champion the Global engagement survey, as a tool to ensure managers and teams work together to build a great place to work. ● Proactively identify areas in HR policies, benefits, processes to improve efficiency and increase staff motivation/retention.● Implement regular employee engagement surveys (stay meetings), and ensure resulting initiatives are managed effectively.● Proactively advise managers and employees on conditions of employment, HR policies and processes. ● Manage people issues as they arise with the operational partners, and advise management in appropriate resolution of employee relations issues.● Provide an open door policy to support and help employees who visit with issues and questions.● Establish and maintain an efficient offboarding system, including conducting exit interviews with employees leaving the company.● Analyze employee data and prepare periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Counsel manager’s and employees on following all applicable HR related laws/compliance including interpretation and compliance of the collective bargaining agreement. • Ensure that all job openings are effectively communicated to both internal and external potential candidates through the use of external job boards and NYS website• Forward resumes to hiring managers, conduct interviews, and function as liaison between candidates and department hiring manager. • Manage the on-boarding processes by coordinating background investigations through external vendor, conduct telephone reference checks, preparing acceptance letters and facilitating the orientation process.• Provide monthly trainings to all staff on topics such as harassment, diversity, teamwork, customer service.• Facilitate monthly labor management meetings with union delegates, senior leadership, and union organizers to address union related concerns, to continue to build a positive working relationship.• Work closely with senior leadership in creating and implementing policies such as an Attendance Policy, Recognition Programs, and a Meal Policy.• Maintain applicant tracking through BalanceTrak.• Manage the yearly performance review process.• Conduct confidential investigations into issues of wrongdoing such as harassment, theft, or other policy violations• Administer all aspects of employee terminations including: conducting all employee termination discussions; collecting Sodexo property and conduct exit interviews.• Manage employee Recognition Programs and continue to promote a positive work environment by recognizing staff on good behavior.• Chair of Safety Committee Team• Work closely with unemployment consultants in determining whether or not to contest a claim and training managers on documentation procedures in order to contain cost. Attend unemployment hearings as necessary

• Worked closely with HR subject matter experts (e.g. Employment Director, Benefits Manager, etc) to provide support and guidance to management and employees • Worked closely with management and employees to improve work relationships, build morale, increase productivity and retention; attend team meetings to provide HR insight• Managed the full cycle recruiting process • Conducted coaching conversations and conflict resolution interventions for individual employees and teams• Conducted confidential investigations and administer progressive discipline for union/ non union employees as needed• Counseled managers and employees on following all applicable HR related laws/compliance including interpretation and compliance of collective bargaining agreements.• Administered all aspects of employee terminations including: conducting all employee termination discussions; collecting company property and conduct exit interviews.• Processed all workers compensation claims, including wage statements, return to work notices, accommodation requests, and reimbursement requests.• Worked closely with unemployment consultants in determining whether or not to contest a claim and training managers on documentation procedures in order to contain cost • Attended unemployment hearings as necessary

• Managed the full cycle recruiting process.• Provided labor relations counseling for union employees and their managers. Administration of disciplinary actions for union employees and the investigation of grievances and complaints. Research on Union and labor related issues for internal equity and development of a constructive work relationship with Union representatives. • Administered all aspects of employee departures• Coordinated all departmental recognition programs including: nomination and selection process.• Advised employees on problematic benefit questions; provide technical assistance to employees and/or family members in areas of health, dental life, long-term disability, short-term disability claims, flexible benefits plans, and retirement.

• Managed the recruiting process with primary responsibility for all recruiting of positions at 92nd street• Managed company wide benefits programs, including workers’ compensation, disability claims and FMLA leave requests, performing necessary follow-ups with insurance companies and employees. • Managed COBRA notifications and tracking payments • Resolved issues regarding Time Off benefits including: Personal, Sick, Vacations, and PTO benefits of union and non-union employees.

• ABRA HRIS System Administrator: produce periodic reports on employment, turnover, work related incidents. Maintain the integrity of the system through timely input of all changes and regular audit of content• Payroll liaison and input – including processing of change forms • Performed administrative duties such as answer walk-in employee inquiries/requests, file employment records, and setting up appointments