Ana Sofia Kyc Email & Phone Number

Grand Rapids, Michigan, United States

* Support the HRBP to deliver People initiatives within function/location, by providing operational support and advice on HR matters.* Provide accurate and relevant (by country or function) advice on HR legislation and policy.*Manage employee relation processes, including but not limited to, investigations, disciplinary procedures, recruitment, onboarding.

Grand Rapids, Michigan, United States

Focus on ensuring high quality support and consistency in the People Operations team. Escalation point for the teams and the business to enable best in class delivery of People Services. Optimal implementation is ensured through liaising with internal and external stakeholders to drive regional and global improvements. Process improvement, including.

Grand Rapids, Michigan

• Respond to written and verbal inquiries in accordance with SLAs from a variety of internaland external sources for the purpose of resolving problems, providing information and/orreferring to the appropriate COE or.
• Identifying relevant trends and issues for recommending or implementing a remediation planby using various systems and by speaking to stakeholders in the company to ensure theemployees' needs are met and that processes.
• Administer people processing procedures that occur throughout the employee life cycle withagreed SLAs.
• Administer up-to-date processes, procedures and documents, aligned with standardoperating procedures as well as current local employment law and legislation.
• Maintain and administer the company’s global HR system and tools.
• Document all internal queries according to standard operating procedures.

Grand Rapids Y Alrededores, Michigan, Estados Unidos

• Assist individuals through the insurance eligibility process.
• Conduct community outreach, enrollment and educational events in Kent County and across the region.
• Lead outreach and enrollment staff through training, staff meetings, coordinating tasks and schedules.
• Act as agency expert on the ACA (Affordable Care Act) and Medicaid programs, communicating with staff and Americorps as it relates to their respective positions and the clients they interact with.
• Provide technical assistance to the other Navigators and CAC (Certified Application Counselor) staff in the region though attendance of community collaborative meetings.
• Participate in regular conference callas, webinars and conference related with the ACA and programs offered for the Department of Human and Health Services.

Grand Rapids, Michigan

• Conduct outreach to non-health persons in the health center's service area.
• Help individuals understand and access affordability options (Medicaid, Marketplace and CHIP) following all training guidance.
• Maintain expertise in eligibility, enrollment and program specifications.
• Provide information and assistance in a fair, accurate and impartial manner.
• Provide information and assistance in a manner that is culturally and linguistically appropriate to diverse communities and accessible to individuals with disabilities (following CLAS standards).
• Provide referrals to any applicable office of health insurance consumer assistance or ombudsman established under Section 2793 of the PHS Act to address consumer grievances, complaints or questions about their health.

Grand Rapids, Michigan

• Manage relationships with hotels by providing high levels of customer service and account management support.
• Act as main point of contact with hotels verifying guest information as needed.
• Communicate any developments in service, products, website or systems.
• Answer any income questions from customers (system, reservations, etc)
• Manage customer complaints regarding overbooking and hotel amenities/services in a professional manner resolving the problem through the most effective means possible.
• Provide guidance to hotel in utilizing and optimizing our systems.

Grand Rapids, Michigan

• Responsible for communication with office staff and parents of students
• Key Translator for all communications between English and Spanish.
• Manage the school database and student files to ensure school is up to government standards
• Answer the phone, greet guests and create administrative reports
• Maintain the office structure including coordinating office supply needs and monitoring the building to ensure it is compliant with standards
• Conduct other administrative duties as needed or requested

Valencia, Venezuela

Supported the Attorney General and the Attorney General Assistants in the office. Organized and controlled the appointments and meetings in the Attorney General Office schedule. Managed visitors and staff who needed to meet the Attorney General. Supervised staff and created reports on any situation that occurred in the building. Managed paper and.

Valencia, Venezuela

Met and assisted workers and unions affiliated delivering the requirements, demands and needs within the company. Awareness of the correct observance of labor rights and workplace safety rules. Supervised the termination of employment and workers compensation. Managed unspecific duties that could arise in the workplace between employer, employee and unions.

Valencia, Venezuela

Performed legal assistance for the different departments in the company, and other affiliate companies. Represented the company in Court and in private business. Addressed contract-specific matters during cases and precedent research. Analyzed data to test compliance with all legal reporting regulations. Offered extensive cases status explanations to each.

Valencia, Venezuela

Collaborated with the team of lawyers addressing contract-specific matters during cases and precedent research. Collaborated with the team in legal research and facts investigation for case litigation. Advised clients of their rights in specific situations. Offered extensive case status explanations to each client. Developed detailed litigation strategies.

Valencia, Venezuela

Received and canalized citizen complaints and community problems. Addressed written communications with different government entities and private companies to ask for collaboration in the resolution of the community issues. Supported the Parliamentarian activities in the community. Worked as a team member collecting data for electoral purposes.

Valencia, Venezuela

Monitored the status of the cases the firm had in Court and informed the attorney staff of any change or issue the cases presented. Collaborated with staff in legal research and facts investigation for case litigation. Transcribed legal documents.

Valencia, Venezuela

Organized the inventory of products. Identified customer needs to renew the stock of products. Implemented new methods to increase sales. Part-time job.

Master In Business Law, Law And Business

Emphasis in Colombian Business Law with some comparative law courses and a final degree working in Intellectual Property Law.

Bachelor Of Laws (Llb), Law

Completed studies about theoretical frameworks, historical dynamics, the cultural embeddings of law, government institutions, the system.