Ana Sofia Walker Email & Phone Number

Forest, Va, Us

Lynchburg, Virginia Area

Enter orders for Domestic U.S., Canadian and International Government customers based on established contracts or agreements. Responsible for the processing of orders and quotes for Land Mobile Radios (LMR) and infrastructure to customers in the Public Safety and Professional Communications Sector. Responsible for reviewing contract terms, conditions and pricing, along with all other order requirements to ensure compliance before facilitating entry into our SAP and Microsoft 365 Dynamic systems. This position will be creating, configuring, editing, reviewing, validating and processing Falcon Files for entry and processing requisitions for non-standard vendor items. Working with Direct and Indirect Sales, System Engineers, Contract Analysts, Product Managers, Supply Management, Production and Internal/External customers. Lean Basic Certified (Yellow Belt). As an Advanced Practitioner, I demonstrate and apply individual e3 tools, (Excellence, Everywhere, Everyday) daily.

Lynchburg, Virginia Area

Monitor payments and resolve disputes between counselors, clients and insurance companies. Review, submit and follow up on insurance claims. Adhere to HIPPA laws. Monitor payments entered into HER system by counselors and independently resolve issues that arise. Protect rights by maintaining confidentiality of personal and financial information.

Raleigh-Durham, North Carolina Area

Responsible for validating and booking Direct and Channel orders. Invoice generation and delivery. Customer portal on boarding and invoice upload. Specialized customer invoice delivery. Customer e-invoice update maintenance. Distributor issue resolution including transfers, rebooks,terminations and refunds. Credit memo, debit memo, manual invoice and chargeback. No PO letter validation. Global billing processes and procedures. Exception lists – manual processes / Orders and invoicing. Multiple queue issue management and resolution. Productivity reporting and monthly AR closing process.

Raleigh-Durham, North Carolina Area

Verify and process documents for notices, storage, DWI’s and sheriff’s sales accurately. Compose letters in response to correspondence. Complete independent research. Provide positive public relation with customers via the telephone or in person. Maintain records, time sheets, and leave sheets. Input lost or stolen vehicle information into the data base to be cross referenced and scanned into the system as back up.

Ft Myers, Fl

Reported directly to, four company executives for the daily operational tasks of three internal companies. Handled company correspondence. Coordinated shipment of manufactured equipment via UPS, created and maintained office documents such as, shipping labels, invoices, data sheets and bilingual procedural manuals in English / Spanish. Administered new hire orientation and training.

Jorge Chavez International Airport

• Perform check processes, embarkation and disembarkation of passengers• Check and receive passenger luggage as protocol and security standards required• Check that the passenger has the required documentation for the trip• Coordination of lodging, food and transportation for passengers of flights canceled• Power Coordination delay flights due to weather conditions• Monitoring processes check, loading and unloading of the agents in charge• Care Claims• Advising and selling products and services

Medical Assistant Certification Course, Medical Office Assistant/Specialist

Successfully completed 240 hours of Medical Assistant School, at the Indian River Adult Education Center; which lead to a national.

Associates, Executive Assistant/Executive Secretary

Associates, Professional Aviation