Ana Sofiah Binti Misnan Email & Phone Number

Sydney, New South Wales, Australia

• As a room attendant for Silk Hospitality, I oversaw housekeeping operations of a luxury hotel with 145 suites. Additionally, I corresponded with 2 managers to fulfill in-room services in customers' issue resolution and.
• Demonstrated exceptional performance in maintaining room cleanliness and presentations, leading to increased guest satisfaction and… Show more As a room attendant for Silk Hospitality, I oversaw housekeeping operations.
• Demonstrated exceptional performance in maintaining room cleanliness and presentations, leading to increased guest satisfaction and contributing to a rise in revenue for the hotel's operations.
• Achieved outstanding customer satisfaction ratings across the section of suites under my responsibility, increasing the overall success of the hotel in surpassing client expectations.
• Implemented a time-efficient and effective room cleaning process, resulting in a reduction in turnaround time for room preparation, providing faster check-ins for guests and enhancing overall operational efficiency..

I am a detail-oriented accounting student proudly sponsored by the Public Service Department of Malaysia, pursuing a Bachelor of Commerce in Accounting at UNSW, Sydney. In addition to Performing outstanding academic performance with a consistent GPA of +3.50, I am also committed to enriching my experience through active participation in extracurricular.

Sydney, New South Wales, Australia

• As a student ambassador representing the Public Service Department of Malaysia, I was tasked with the important duty of communicating directly with VIPs and stakeholders in showcasing the department's commitment to.
• Delivering concise, impactful presentations that effectively conveyed the department's missions and the significant role of sponsored students in promoting… Show more As a student ambassador representing the Public.
• Delivering concise, impactful presentations that effectively conveyed the department's missions and the significant role of sponsored students in promoting Malaysia's educational and cultural outreach on a global scale.
• Provided tailored presentations directly to VIPs and stakeholders that highlighted the Malaysia Public Service Department's commitment to fostering global education and cross-cultural exchanges.
• Facilitating cultural exchange and dialogue, underscoring the importance of international collaboration and educational exchanges in today’s interconnected world.
• Leveraging these opportunities to establish and strengthen relationships with important figures and organizations, enhancing potential collaborations and support for Malaysian students and educational initiatives abroad.

Sydney, New South Wales, Australia

• I am leading the strategic planning and management of the theatre production, ensuring all details are meticulously addressed from inception to execution while coordinating with various teams and vendors to manage.
• Led a diverse team of over 50 professionals, including event planners, technical staff, and creative talents, fostering a collaborative environment that encouraged innovation and excellence.
• … Show more I am leading the strategic planning and management of the theatre production, ensuring all details are meticulously addressed from inception to execution while coordinating with various teams and vendors to.
• Implemented innovative marketing and engagement strategies that led to an unprecedented outcome: 100% of tickets were sold out well in advance of the event.
• Established strategic partnerships with sponsors, government agencies, and cultural organizations, resulting in increased funding and support for the event, as well as opportunities for future collaborations.
• Collaborated with internal and external stakeholders in budgeting comprehensively and resource planning, ensuring the theatre event remained within the allocated budget while delivering a high-quality experience for.

Johore, Malaysia

• As a Residential Student Disciplinary Board Member, I have gained valuable experience in promoting a safe, respectful, and inclusive environment within the student community. I have actively contributed to upholding.
• Actively participated in issue resolution efforts, mediating and finding solutions to interpersonal issues among students.
• Collaborated with fellow 32 student leaders to organize 3 major school events and activities that fostered a sense of unity and school spirit.
• Represented the student body in weekly meetings with school staff and administrators, advocating for student rights, health and safety. Show less

Bachelor Of Commerce - Bcom, Accounting

Activities and Societies: Islamic Society (ISOC)

Foundation Degree, Accounting And Business/Management, Cgpa 3.86

1) Intec Student Leaders Forum 2021 Participated in the Intec Student Leaders Forum 2021: Mastering Online Learning, a dynamic platform.

Spm, Pure Science Stream, 9A

Activities and Societies: Girl Guides Association 1) Class Representative 2019 & 2016 I was entrusted with the responsibility of serving.