Ana Paula Gomes Thomé Email & Phone Number

Toronto, Ontario, Canada

● Train new staff members on policies andprocedures to ensure proper function ofoperations.● Ensure that all food safety and service guidelines are followed.● Ensure exceptional client service for all events, including prompt delivery of food, beverage and catering needs.● Ensure tidiness and cleanliness of café and other kitchen areas.

Toronto, Ontario, Canada

• Work in maintain lawns and gardens.• Provide snow removal services during winter months.• Solve work-related problems.• Requisition supplies and materials.

Toronto, Ontario

• Demonstrated ability to deal peacefully with unforeseen circumstances or delays and use advanced driving techniques to better improve time management.• Accomplished over more than 300 safe and successful trips in the span of 6 months.• Maintain a clean and inviting vehicle for passengers.• Assist passengers in embarking and disembarking.• Builds a stronger kinder communication with positive social interactions.

Toronto, Ontario

• Organized and multitasked during peak hours.• Trained new servers.• Addressed various customers need.• Managed social media.

Savona, Italy

• Interacted with customers from diverse cultures and backgrounds.• Handled stressful situations successfully.• Organized and managed time different assignment efficiently.• Understood and satisfied a variety of customer’s needs.

São Paulo, Brazil

• Provided information through customer service.• Solved problems related to credit cards or checks.• Carried out large operations.• Worked within the delivery team to ensure effective results.

São Paulo, Brazil

Comprehensive understood of administrative tasks, controlling and organizing:• Meetings and schedules.• International travel.• Reimbursement & expense reports.• Video conferencing.• Work schedules.• Invoices.• Relyed absolute confident.• Maintenance & cleaning.• Event Organizer.

São Paulo, Brazil

• Organized and scheduled clients and meeting spaces.• Attended the client focused on V.I.P.• Verified customer safety / authorization / guidance.• Responded to email and telephone requests.• Found a good structure for the progress of the meeting.

Doha, Qatar

• Greeted guests upon arrival and made them feel welcomed.• Completed miscellaneous tasks quickly and correctly.• Answered inquiries quickly and clearly.• Responded successfully, international clients.

Diploma, School Of Business Marketing

Flight Training Center, Airline Flight Attendant

Bachelor'S Degree, Hospitality