Ana Barrera

Ana Barrera Email and Phone Number

Customer Service/Team Management/ Leader/ Motivator/Process Improvement @ MGA Entertainment
Ana Barrera's Location
Santa Clarita, California, United States, United States
Ana Barrera's Contact Details

Ana Barrera personal email

n/a
About Ana Barrera

Confident, articulate professional with diversified experience in Customer care, ability to multi-task, detail oriented and highly organized with remarkable problem solving abilities. Possess excellent written and verbal communication skills. Fully committed to providing the highest possible standards of customer service and support, a team leader with a proven ability to train, supervise, motivate, and evaluate direct reports.

Ana Barrera's Current Company Details
MGA Entertainment

Mga Entertainment

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Customer Service/Team Management/ Leader/ Motivator/Process Improvement
Ana Barrera Work Experience Details
  • Mga Entertainment
    Customer Service Manager
    Mga Entertainment Mar 2017 - Present
    Chatsworth, Ca, Us
    View
  • Screen Actors Guild - Producers Pension & Health Plans
    Participant Services Manager
    Screen Actors Guild - Producers Pension & Health Plans Jul 2012 - Oct 2015
    Burbank, Us
    Led department supervisors, receptionist, quality assurance analysts, and call center customer service staff. • Oversaw CRM development, technical, and end user testing.• Liaised between department and IT analysts.• Developed special projects with director.• Developed System Improvement Plan for e-mail communication and distribution• Developed end-user training documents• Implemented and reviewed call center policies and procedures• Increased service levels by training and closely managing schedule adherence
    View
  • Screen Actors Guild - Producers Pension & Health Plans
    Assistant Manager-Participant Services
    Screen Actors Guild - Producers Pension & Health Plans Jan 2008 - Jul 2012
    Burbank, Us
    View

Ana Barrera Skills

Team Leadership Customer Service Process Improvement Microsoft Excel Microsoft Word Employee Relations Management Microsoft Office Powerpoint English Windows Outlook Team Management Team Oriented Performance Improvement Team Building Cross Functional Team Leadership Problem Solving Call Centers Leadership Staff Development Project Management Business Process Improvement

Ana Barrera Education Details

  • University Of Phoenix
    University Of Phoenix
    General
  • University Of Phoenix
    University Of Phoenix
    General

Frequently Asked Questions about Ana Barrera

What company does Ana Barrera work for?

Ana Barrera works for Mga Entertainment

What is Ana Barrera's role at the current company?

Ana Barrera's current role is Customer Service/Team Management/ Leader/ Motivator/Process Improvement.

What is Ana Barrera's email address?

Ana Barrera's email address is an****@****.rr.com

What schools did Ana Barrera attend?

Ana Barrera attended University Of Phoenix, University Of Phoenix.

What skills is Ana Barrera known for?

Ana Barrera has skills like Team Leadership, Customer Service, Process Improvement, Microsoft Excel, Microsoft Word, Employee Relations, Management, Microsoft Office, Powerpoint, English, Windows, Outlook.

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