As Delivery Head, I have the accountability to ensure the delivery and financial performance of all the projects in Telco & Energy industry.

Project Director in the Global Program Office (GPO) for Telecommunication Division. My activities are focus on:• Bid Management:o Ensuring compliance with the bid authorization process, in cooperation with Bid and Sales Manager and their teams. o Reviewing in the proposal the financial estimate, assumptions, improvements, and delivery risks• Project Profitability: following up of the project margin, finding out possible problems and preparing an action plan to solve them, together with the project manager and the operations team,• Support to project managers in the processes of managing projects, team, and clients

The "Network Fusion" project consists of the convergence of current Level 2 (MAN) and Layer 3 (IP) networks into a single network.The main objectives of this project is to achieve a simpler, scalable connectivity architecture as well as provide the agility and flexibility to respond appropriately to expected traffic growth in the coming yearsThe main feature of the new model is the reduction of network levels acting IP edge distribution (PE L3VPN and BRAS) placing it next to the FTTH Access Network (OLT) extending the functionalities provided by MTU today. In a very basic way this reduction focuses on collapsing intermediate levels, eliminating borders between Ethernet networks and IP networks. This achieves:•A flatter architecture with fewer hops, thus minimizing the jumps of the bulkiest traffic•Technological convergence via MPLS E2E and reduce the number of provision points•Simplification in operation and configuration with the consequent reduction of OPEX.

The "Network Fusion" project consists of the convergence of current Level 2 (MAN) and Layer 3 (IP) networks into a single network.The main objectives of this project is to achieve a simpler, scalable connectivity architecture as well as provide the agility and flexibility to respond appropriately to expected traffic growth in the coming yearsThe main feature of the new model is the reduction of network levels acting IP edge distribution (PE L3VPN and BRAS) placing it next to the FTTH Access Network (OLT) extending the functionalities provided by MTU today. In a very basic way this reduction focuses on collapsing intermediate levels, eliminating borders between Ethernet networks and IP networks. This achieves:•A flatter architecture with fewer hops, thus minimizing the jumps of the bulkiest traffic•Technological convergence via MPLS E2E and reduce the number of provision points•Simplification in operation and configuration with the consequent reduction of OPEX.

Within the Network (Radio) deployment department are launched a series of projects, whose support for management and reporting to CTOs is necessary.

I was in charge of more than 30 projects (Time & Material, Fixed Price Project and Services) with different clients and different technologies.Designing the operation's products, services and processes: Design involves determining the physical form, shape and composition of products, services and processes.Planning and controlling: This involves deciding what the operations resources should be doing and making sure that it is getting done.Improving the performance of operation: Continually monitor and improve the overall performance of their operation.Customer service, I ensure that the staff members I recruit are quality and customer oriented. Business service, I work jointly with other department heads especially senior business managers, in order to write-down response for RFP, RFI and other proposals. Our customers: Vodafone, Ericsson, GroupM (UK,FR & DE), Alcatel LucentMy Team grow up from 60 to 100 people

I was in charge of Fixed Price Projects and Services with different clients and different technologies.Planning and controlling: • Manage a delivery team to ensure timely and accurate customer deliveries. • Perform resource allocations and workload assignments according to delivery requirements.• Analyse and troubleshoot delivery issues in a timely fashion.• Oversee daily activities of delivery team and provide direction and guidance as needed.• Ensure that team maintains high level of competence and operational excellence. • Evaluate the performance of team members and determine training needs.• Develop scope and budget for delivery projectsCustomer service:• Build positive and productive working relationships with customers for business growth. • Serve as primary contact for customer inquiries and concerns.• Report delivery status to customers and develop required delivery documentations.Our customers: Vodafone, Ericsson, Alcatel Lucent, ONO, TelefonicaMy Team grow up from 30 to 60 people

I was in charge of Fixed Price Projects with different clients and Java technologies.Planning and controlling: • Manage a development team to ensure timely and accurate customer deliveries. • Perform resource allocations and workload assignments according to delivery requirements.• Oversee daily activities of development team and provide direction and guidance as needed.• Evaluate the performance of team members and determine training needs.• Develop scope and technical solution projectsCustomer service:• Build positive and productive working relationships with customers for business growth. • Serve as primary contact for customer inquiries and concerns.• Report delivery status to customers and develop required delivery documentations.Our customers: Vodafone, Ericsson, ONO, Telefonica, Robotiker, Vitaldent, IndraMy Team grow up from 10 to 20 people

During these years I developed Desktop , Web and Multimedia applicationsActivities typically include:• establishing a detailed program specification through discussion with clients;• breaking down program specification into its simplest elements and translating this logic into a programming language;• devising possible solutions to anticipated problems;• working as part of a team, which may be established purely for a particular project, to write a specific section of the program;• combining all elements of the program design and testing it;• conducting user acceptance testing to ensure the program can be used easily, quickly and accurately;• writing detailed documentation for the operation of the program by users and computer operators;• consulting manuals, periodicals and technical reports to learn new ways to develop programs and maintain existing skills and knowledge;Our customers: Motorola, Telefonica

I was in charge of technical support management, including the following activities:• Receiving and logging technical support requests• Support Level 1 and 2• Sending support level 3 to technician• Keeping in contact with Development Tools Manufactures

I was involved in the development of “Motivation into Electronic” multimedia application.For the development of this application an authoring tool was used, and I was in charge of 2D and 3D animations, photos, as well as, coding and testing.