Anabel Alves Email & Phone Number

Dubai, United Arab Emirates

• Cold-calling and emailing customers using data provided by the company via Genesys software, while also building long-term relationships with them.• Set up appointments and meetings with the potential prospects to discuss the insurance products.• Advising Clients on insurance policies best suited to their needs.• Prepares illustrations and forms for presentations.• Explains the benefits and risks of the policy.• Guides the clients on the required documents, submits the application, ensure the premium payment from the client and ensure the policy is issued. • If the premiums payments of the client are installments, ensure that they are done in a timely manner.• Maintains records of the clients and prepares a report.• Assists the team in collecting renewal premiums.

Dubai, United Arab Emirates

• Handled new business inquiries and renewals for Individuals and large corporate medical and group life insurance.• Requested quotations from insurers and followed up with them until the quotations were provided.• Prepared proposals and acted on any revisions if requested by the client.• Confirmed cover to the client with the list of documents and all other information required to bind cover.• Upon receipt of policy packs and medical cards, I reviewed them to ensure accuracy.• Invoicing was done on the same day as it was received from the insurer.• Ensured that follow-ups for payments, including installments, were done in a timely manner.• Kept a record of all documents in respective folders.• Followed up with the insurers for renewal notices. Ensured renewal notices were received within the agreed turnaround time and sent them to the client.• Negotiated with insurers for better renewal terms and looked for alternatives proactively. • Ensured that the entire renewal process was completed before the policy expiry.• Assisted in the endorsement process such as addition and deletion of members. • Assisted in submitting claims and denials. Also assisted the client in obtaining -pre-approvals for medical treatment.• Abided by all requirements as required by Dubai Health Authority and as requested by the insurer.

Dubai, United Arab Emirates

• Provided customer service to clients who had medical insurance needs.• Informed the insurance companies of the confirmed new business and renewal of individual and group medical insurance policies.• Liaised with the insurer on payment terms and onboarding requirements, and submitted them to the client for compliance.• Ensured the tax invoice was provided by the insurer and payment was arranged by the client.• Assisted in the endorsement process such as addition and deletion of members. • Assisted in submitting claims and denials.• Assisted the client in obtaining pre-approvals for medical treatments.• Prepared the report logs and kept them updated from time to time.• Ensured an understanding of insurance laws and stayed updated.

Dubai, United Arab Emirates

• Assisted the project manager in issuing important and official correspondence, had it signed before disseminating the files.• Answered telephone calls, got the complete details, and endorsed them to the concerned staff.• Arranged weekly site meetings.• Prepared a daily report.• Received correspondence, memoranda, shop drawings, and other submittals from the contractor.• Took minutes at meetings. After the project manager reviewed the minutes, I made sure the staff was aware of what was discussed in the minutes.• I was responsible for a variety of basic, day-to-day tasks, including giving support to the officers and project team in daily admin roles such as data-entry, recording, printing, and filing of documents. Additionally, I was responsible for ordering office stationery.

Dubai, United Arab Emirates

• Assisted and provided backup support to all heads of departments.• Performed highly detailed work on multiple concurrent tasks and met intensive and rapidly changing deadlines and priorities.• Maintained an efficient filing system for document control.• Prepared an local purchase order for purchasing flight tickets and arranging travel for office staff.• Assisted with travel arrangements when required.• Attended to incoming telephone calls.• Accommodated visitors and their queries in the reception.• Prepared and raised purchase requisitions for the purchase of office supplies for newly joined employee.• Performed other tasks assigned by the management from time to time.

Cm Recto Ave. Davao City, Philippines

• Assisted in all the tasks and duties of all account executives and the Director of Sales and Marketing.

Bajada, Davao City, Philippines

• Releases sickness, death and funeral, maternity, retirement and disability checks to the payee.• Encodes data in the computer.• Answers phone calls, sends fax and e-mails.• Daily office works such as filing and any other tasks that may require from time to time.