Anabela Amado Email & Phone Number

Woodbridge Township, New Jersey, United States

• Provide support and guidance for the underwriting department, approximately a team of 20+ senior and junior underwriters
• Manage all team operations and associated processes for personal auto, motorcycle, homeowners, and umbrella policies for the states of Connecticut, New Hampshire, New Jersey, New York, and Pennsylvania
• Assure compliance with departmental policies and procedures while coaching and motivating staff to reach individual and team goals
• Implement new procedures, training, performance standards, and quality reviews to the underwriting team
• Collaborate with Product, Claims, Sales, Audit, and Customer Service departments to develop and implement new procedures to ensure efficiencies within the company
• Serve as the subject matter expert in the handling of customer care and underwriting complaints for all products and across all states

Red Bank, New Jersey, United States

• Fostered relationships and maintained excellent communications between agents and underwriters
• Trained department new-hires and provided mentorship and guidance of junior underwriters, approximately 10+ professionals at any given time
• Conducted agency profile analysis on 25+ agencies across Plymouth Rock

Holmdel, New Jersey, United States

• Underwrote personal automobile, homeowners, and personal umbrella policies to ensure eligibility requirements were met
• Prepared insurance documentation (policy documents, certificates, endorsements, etc.) for policyholders
• Communicated with policyholders and agents for effective coverage

Shrewsbury, New Jersey, United States

• Collaborated with assigned producer/agents in the review, acceptance, and implementation of personal new business automobile applications and coverage maintenance
• Evaluated new and renewal New Jersey policy risks along with the Underwriting team

Somerset, New Jersey, United States

• Underwrote personal automobile new business applications for New Jersey and California policies while communicating with insurance agents and policy holders on coverage information
• Processed all types of policy coverage changes