Volunteer Program Manager
Current• Manages the volunteer program to ensure quality volunteerism to achieve Lifeline’s mission • Designs, coordinates, and implements projects, jobs, and activities to engage community and corporate groups in volunteer opportunities, connecting more than 223 volunteers and interns annually giving more than 11,150 hours in the last fiscal year • Serves as the initial point of contact for inbound volunteer and donation inquiries on Lifeline’s website • Collaborates with Marketing and Communications team in planning, scheduling, and creating social media posts, email blasts, monthly newsletters, and fliers to recruit and highlight volunteers • Develops and executes appreciation & stewardship initiatives, such as annual Volunteer Awards event • Develops and implements solicitation of gifts and special projects from individuals and organizations for specific giving opportunities such as donation drives, annual holiday campaigns, and sponsorships for community events, etc. • Recruits volunteers through community fairs, speaking engagements, online media, and other venues • Conducts orientations and training for incoming volunteers and interns • Administrative Responsibilities: tracks volunteers in Galaxy Digital database and maintains, analyzes, and reports data to various departments including accounting, HR, and Management • Ensures that Lifeline staff who supervise volunteers are trained to support volunteers, including training and evaluating, retention and stewardship • Supervises one full-time Volunteer Coordinator whose main objective is to build volunteer program capacity by recruiting high level volunteers, coordinating onboarding, risk management and managing day to day administrative tasks, including donation drives and campaigns