Ana W Email and Phone Number

Responsible of the purchasing department with a focus on efficiency and cost reduction.Identifying any products to be purchased and key suppliers for the items.Monitoring and forecasting inventory, determining purchasing needs and identify costs, making sure production processes are not delayed. Overseeing daily activities of a purchasing department, including delegating tasks and supervising teams communicating with efficient suppliers. Establishing quality control and ensuring bought merchandise meets company standards.By finding profitable products, negotiating with vendors and managing assistants increased sales by over 50%.

Product listing creator and optimizer for E-commerce marketplaces (Amazon, eBay, Walmart, Wish and much more).Creating listings and Training new employees in all offices related tasks (standard office skills, customer service and how to list new products online)Utilized Photoshop to improve product image and appeal more to customers.Manage Channel Advisor (platform to list products in different online marketplaces, software to process returns, refunds, cancellations).Analyze selling strategies to drive profitable growth over 50%.Improved the one on one experience with customers in communications over the email and phone,Managed returns, refunds and daily customer inquires which improved customer satisfaction.Deliver customer support by phone calls and e-mail  (returns, replacements, cancellations, status tracking, inquiries and expediting orders),Process E-commerce orders using Shipworks.Create shipping labels for Walmart Fulfillment Services and Amazon Fulfillment.  Revising old listings in order to improve sales (reviewing prices, titles, pictures etc).