I am a dedicated professional with a strong background in leadership, team management, and customer service, honed over several years of experience in both Brazil and the United States. My career journey has taken me through various leadership roles, including as a business owner, customer service manager, and corporate manager in diverse industries such as automotive, logistics, and healthcare.As a Corporate Manager at Silveira Logistics (Getavan & Urace), I led strategic initiatives that enhanced operational efficiency, optimized resource allocation, and strengthened partnerships with key stakeholders. My role involved overseeing financial planning, developing corporate policies, and ensuring regulatory compliance, all while fostering a positive and collaborative work environment.In my previous role as a Customer Service Manager at Central Florida Auto Share LLC, I was instrumental in driving customer satisfaction by implementing effective support procedures and policies. I managed and trained a team dedicated to delivering high-quality service, ensuring that customer inquiries were addressed promptly and professionally.My entrepreneurial spirit was highlighted during my tenure as the Owner of Estância do Barão LTDA, where I managed all aspects of the business, from financial operations to marketing and sales. This experience gave me a deep understanding of the challenges and rewards of running a business and allowed me to develop a strategic mindset and strong problem-solving skills.I am fluent in English and possess excellent communication skills, which have been vital in leading international teams, conducting negotiations, and building cross-cultural relationships.