Ana Bezerra Email and Phone Number
● Professional with an MBA in Quality and Process Management, a postgraduate degree in People Management: Career, Leadership, and Coaching, and over 16 years of experience in the Operations/Quality area, working in large multinational companies, particularly in the Mining sector.● Expertise in planning strategies and managing guidelines focused on implementing strict compliance policies and procedures, ensuring full adherence to internal and external regulations.● Capable of developing and executing audit plans in response to changes in business, risks, operations, programs, systems, and controls.● Extensive experience in managing audit processes, handling inspections, analyzing and mapping processes, as well as in failure analysis and risk management, aiming at reducing them and continuously improving operational flows related to the sector.● Solid knowledge in preparing management reports, monitoring performance indicators, and providing support for strategic decision-making.● Highly skilled in managing and leading people, working with high-performance teams, dedicated to functions, focused on results, and cost reduction. Organized, responsible, and flexible.Keywords: Auditing, internal controls, inspections, internal policies, external policies, process analysis, process mapping, failure analysis, risk management, risk analysis, compliance, non-compliance, continuous improvement, regulations, codes of conduct, ethics, and integrity, management reports, indicators.
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Human Resources - Audit And ProcessValeRio De Janeiro, Rj, Br -
Human Resources - Audit/ProcessVale Jun 2023 - Present● Leading integrated evaluations (audits) and defining rituals for the preventive monitoring of people indicators (FMDS People – Supervision), ensuring effectiveness in human resources management;● Delivering training and providing internal consulting on VPS (Value Production System) culture change and motivation, promoting continuous team development and improvement;● Using quality management techniques and methodologies in implementing improvement actions across various company areas;● Preparing management reports, monitoring performance indicators, and providing support for strategic decision-making.Main results: (1) Implementing routine management models and performance indicators for supervisors (FMDS). (2) Implementing quality programs in the management departments, including the 5S Program, Quality Control Circles (QCC), directive-based management, routine management, and Integrated Management System (SGI). (3) Stabilizing deviations in mandatory training in pilot areas and reducing overtime. -
Senior Operational Excellence AnalystVale Sep 2020 - Jun 2023Botafogo● Managing people, training, and developing high-performance teams, directing activities to contribute to objective work aligned with business strategy;● Conducting global formal evaluations (audits) to provide guidance on key behaviors, people management, and organizational design to support organizational maturity development, ensuring compliance in all processes;● Developing executive materials to support communication and presentation of strategies and results to higher organizational levels. -
Full Quality AnalystVale Oct 2019 - Sep 2020● Delivering training and providing internal consulting on VPS (Value Production System) culture change and motivational techniques, promoting continuous team development;● Ensuring the application of quality management techniques and methodologies in implementing improvement actions across various company areas;● Preparing management reports and monitoring KPIs, presenting results to the executive board to support strategic decision-making.Main results: (1) Implementing quality programs in various management departments, including the 5S Program, QCC, directive-based management, routine management, and SGI. (2) Reducing accident potential through devices that eliminate the need for hand use. -
Junior Quality AnalystVale Dec 2015 - Oct 2019● Monitoring and control of critical and routine indicators, including personnel and work safety indicators;● Preparation and presentation of reports at management performance meetings;● Implementation and monitoring of the development of Quality Programs, such as 5S Program, Quality Control Circles (CCQ), Management by Guidelines, Routine Management, and Integrated Management Systems (SGI);● Provide training and provide internal consultancy on culture change, lean production systems (VPS), and motivational systems;● Development of statistical reports for detailed analysis, monitoring of improvement actions, cost reduction, increased productivity and treatment of non-conformities;● Guarantee of the application of Quality Management techniques and methodologies in the processes of implementing improvement actions in various areas of the company;● Identifying and proposing improvements to existing processes to optimize the efficiency and effectiveness of operations. -
Operational AnalystVale Jul 2012 - Dec 2015Mangaratiba, Rio De Janeiro, Brasil● Accompanying managers during certification processes and internal and external audits, ensuring maintenance of ISO 9001 certification, 5S Program, and other quality standards;● Conducting detailed analyses to identify the root cause of problems and developing sustainable solutions using analytical techniques, critical thinking, and quality methodologies;● Collaborating with managers to monitor and implement improvement actions, cost reduction, and productivity increase, as well as proposing solutions for non-compliance and problem resolution;● Applying a holistic view to understand and optimize complex processes and systems, promoting continuous process improvement and system effectiveness;● Administering and supervising contracts, ensuring compliance with terms and conditions, and managing relationships with suppliers and partners;● Providing technical support to managers in disseminating, implementing, monitoring, and verifying stages of the management model adopted by the company;● Promoting the growth and professional development of team members through training, feedback, and effective leadership, facilitating collaboration and understanding.Main results: (1) Implementing the Vale Production System (VPS). (2) Participating in the strategic mapping development for the management department. (3) Participating in internal audits at Vale units – Brazil, ISO 9001 Certification, Porto de Mangaratiba – Terminal Ilha Guaíba. (4) Implementing the 5S Program. -
Operations TechnicianVale Jan 2010 - Jul 2012Mangaratiba, Rio De Janeiro, Brasil -
Higher Level InternVale Jul 2008 - Dec 2009Mangaratiba, Rio De Janeiro, BrasilIndicator monitoring | costing | Goal management | Routine Management | ISO 9K | Oracle requester| Standardization -
Course InstructorSenac Rj Oct 2019 - Nov 2019Rio De Janeiro E Região, BrasilBusiness Writing
Ana Bezerra Education Details
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Quality And Process Management -
Accounting -
Data Processing
Frequently Asked Questions about Ana Bezerra
What company does Ana Bezerra work for?
Ana Bezerra works for Vale
What is Ana Bezerra's role at the current company?
Ana Bezerra's current role is Human Resources - Audit and Process.
What schools did Ana Bezerra attend?
Ana Bezerra attended Puc-Rs, Universidade Católica De Petrópolis, Universidade Castelo Branco - Ucb, Universidade Castelo Branco - Ucb.
Who are Ana Bezerra's colleagues?
Ana Bezerra's colleagues are James Oliveira, Gustavo Rocha, Rafael Garbelini, Caique Rocha, Nivaldo Torres, Gabriel Perreira Da Lima, Lucas Merlini.
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Ana Paula Bezerra da Silva
Paulínia, Sp -
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