Ana Beatriz Ferreira Email & Phone Number

State Of São Paulo, Brazil

As a global senior HRBP at Turing, I: Collaborate with managers of a globally distributed workforce as a coach and partner, ensuring alignment with HR solutions and business strategy. Mediate employee conflicts and handle complex employee relations matters ensuring compliance with policies and regulations. Design and implement scalable HR programs for performance management, compliance, learning & development, and employee engagement. Work on cross-functional projects to… Show more As a global senior HRBP at Turing, I: Collaborate with managers of a globally distributed workforce as a coach and partner, ensuring alignment with HR solutions and business strategy. Mediate employee conflicts and handle complex employee relations matters ensuring compliance with policies and regulations. Design and implement scalable HR programs for performance management, compliance, learning & development, and employee engagement. Work on cross-functional projects to strengthen the HRBP partnership with the business and promote scalability. I successfully led the conversion of team members from contractors to employees in Brazil and improved the design of the employee relations management processes through automation and standardized templates. Show less

As a Senior People Advocate, I cared for team members worldwide, onboarding and providing advocacy and direct support to help them thrive. I facilitated collecting and sharing 360 feedback, coordinated compensation reviews, and provided coaching and resources to help teammates grow their effectiveness. Partnering with the business leads, I supported talent management and contributed to developing and implementing people-related initiatives.

Remote

As a People Experience Partner, I worked on organizational diagnosis to design and implement HR solutions that promote organizational effectiveness and employee engagement. I was an advisor for the Delivery area business leaders (VP of Delivery, Delivery Directors, and Delivery Managers). I supported them with the development and execution of their HR/Talent Management strategies in Latin America. By partnering with the global HR COEs, I developed and drove the implementation of HR strategies… Show more As a People Experience Partner, I worked on organizational diagnosis to design and implement HR solutions that promote organizational effectiveness and employee engagement. I was an advisor for the Delivery area business leaders (VP of Delivery, Delivery Directors, and Delivery Managers). I supported them with the development and execution of their HR/Talent Management strategies in Latin America. By partnering with the global HR COEs, I developed and drove the implementation of HR strategies and initiatives aligned with the business goals and fostered an environment where all employees were respected and valued. I also worked closely with the Project Managers and the PMO staff. I cared for a distributed workforce of approximately 100 people. As part of my role, I was a coach, mentor, and counselor for employees, having regular one-on-one meetings with them. I constantly partnered with the managers to address employees' needs while balancing the company's needs. I also facilitated applying all corporate HR programs and policies, focusing primarily on performance management, employee experience and engagement, career development, internal mobility, and total rewards. Show less

Brazil

As a Human Resources Business Partner, I supported implementing the United Health Group strategy at one of the group's business units by bringing to life the national and global HR programs in all HR sub-areas. I worked closely with management and employees to improve work relationships, build morale, and increase productivity and retention. I supported leadership development by providing day-to-day coaching and guidance on performance management matters. I also implemented the performance… Show more As a Human Resources Business Partner, I supported implementing the United Health Group strategy at one of the group's business units by bringing to life the national and global HR programs in all HR sub-areas. I worked closely with management and employees to improve work relationships, build morale, and increase productivity and retention. I supported leadership development by providing day-to-day coaching and guidance on performance management matters. I also implemented the performance management cycle at the business unit. Partnering with the business leaders, I analyzed headcount and other HR-related KPIs, resolved complex employee relations issues (including compliance investigations), and addressed grievances. I also acted as a facilitator for leadership, onboarding, and soft skills training activities. Show less

São Paulo Area, Brazil

Oracle Sales and Partner Academy (OSPA) mission is to create and deliver valuable, comprehensive, and scalable learning solutions for sales professionals and partners of all experience levels in alignment with business priorities that drive increased revenue to Oracle. My role as L&D Program Manager was to create memorable employee experiences that drove performance and promoted engagement. I acted as a business partner, translating business needs into learning solutions to increase the… Show more Oracle Sales and Partner Academy (OSPA) mission is to create and deliver valuable, comprehensive, and scalable learning solutions for sales professionals and partners of all experience levels in alignment with business priorities that drive increased revenue to Oracle. My role as L&D Program Manager was to create memorable employee experiences that drove performance and promoted engagement. I acted as a business partner, translating business needs into learning solutions to increase the sales teams' performance and effectiveness. I was responsible for conducting needs assessments & planning, designing, and coordinating the execution of all sales training programs for SMB hubs in Latin America. These include (but are not limited to) college graduates and experienced professionals learning programs, onboarding programs, and a variety of sales skills & solution courses. As part of the role, I needed to manage multiple programs simultaneously, coach facilitators, and assign them to the corresponding learning deliveries. I was also in constant contact with the business leaders and global teams to align the business expectations with the learning offerings and follow up on programs' results and improvements. Besides, I provided career coaching advice to employees upon request. Show less

São Paulo Area, Brazil

As the Internship/Trainee Program Coordinator, I've worked on designing and implementing learning and development activities for these young sales professionals. I followed up on their performance and professional progress, working with their managers and acting as a career coach conducting individual sessions with program participants and alums. As part of the role, I served as a business partner providing managers advisory work and contributing to solving internal issues or management… Show more As the Internship/Trainee Program Coordinator, I've worked on designing and implementing learning and development activities for these young sales professionals. I followed up on their performance and professional progress, working with their managers and acting as a career coach conducting individual sessions with program participants and alums. As part of the role, I served as a business partner providing managers advisory work and contributing to solving internal issues or management questions related to the interns. I was involved in strategy and headcount planning for the Program. I partnered with the COEs to provide solutions in all HR areas, working primarily with Compensation, Recruiting, Performance Management, and Training.Besides coordinating the internship/trainee program, I was responsible for implementing and managing the global sales new hires onboarding program and sales skills programs in Latin America. Show less

São Paulo Area, Brazil

Focus areas: Learning & Knowledge; Communications; Change Management/Transition • ‘HR Learning’: Career Development and Employee Learning Facilitator and Learning Program Manager. • ‘Metrics’/‘Learning & Knowledge’: responsible for restructuring learning delivery scorecards, identifying and standardizing metrics calculations and scorecards formats; financial control: budget versus actual; remote coordination of an internal project:: development of procedures manuals for learning… Show more Focus areas: Learning & Knowledge; Communications; Change Management/Transition • ‘HR Learning’: Career Development and Employee Learning Facilitator and Learning Program Manager. • ‘Metrics’/‘Learning & Knowledge’: responsible for restructuring learning delivery scorecards, identifying and standardizing metrics calculations and scorecards formats; financial control: budget versus actual; remote coordination of an internal project:: development of procedures manuals for learning delivery using wiki technology; local support for learning delivery as needed (logistics; technology tools); development of new employees’ learning program; development of communications materials to advertise L&K offerings and education opportunities.• ‘Business Research’: responsible for conducting research on internal and external sources (Gartner, Forrester, IDC, etc) for the consultancy business related to proposals, engagements or business development opportunities. Such researches included business and market information as well as best practices, methodologies and internal IBM data and documentation. Direct contact with practitioners providing also support and guidance on collaboration tools (how to use portals, communities, wikis, virtual classrooms).• ‘Change Management/Transition’: international Human Resources Outsourcing project, SAP implementation (Unilever - roll-out Mexico): responsible for developing the learning plan and coordinating its execution (including logistics, learning strategy review, development of learning materials, learning facilitation, calendar adjustments); development and implementation of communications and transition plans; issues resolution addressing and following-up; different project teams integration support. Show less

Focus areas: Continuous Improvements; Project Management (PMO)• ‘Continuous Improvements’: coordination of continuous improvements tools implementation; coordination of the analysis process of these tools’ output data, including processes mapping, analysis and re-design. Responsible for the integration between the global continuous improvements team and other delivery centers with IBM Hortolândia delivery center.• ‘Project Management’: Project Management Officer - responsible for… Show more Focus areas: Continuous Improvements; Project Management (PMO)• ‘Continuous Improvements’: coordination of continuous improvements tools implementation; coordination of the analysis process of these tools’ output data, including processes mapping, analysis and re-design. Responsible for the integration between the global continuous improvements team and other delivery centers with IBM Hortolândia delivery center.• ‘Project Management’: Project Management Officer - responsible for coordinating the back office activities for supporting the management of this HR outsourcing project that involved operations to three countries: Brazil, Chile and Mexico. Implemented key controls and coordinated the daily tasks which included contract management and operational and financial management following PMI (Project Management Institute) methodology. Show less

Focus areas: Internal Communications; Media Relations• Responsible for developing an internal communications project: restructure of the daily internal journal (lay-out and content) / daily journal writing; restructure of the information boards (content and location); study on the best ways of making the information reach the different organizational publics.• Other activities complied: negotiating partnerships; elaborating and verifying lay-outs and texts of communication materials in… Show more Focus areas: Internal Communications; Media Relations• Responsible for developing an internal communications project: restructure of the daily internal journal (lay-out and content) / daily journal writing; restructure of the information boards (content and location); study on the best ways of making the information reach the different organizational publics.• Other activities complied: negotiating partnerships; elaborating and verifying lay-outs and texts of communication materials in English and Portuguese; attending suppliers and the press office and help organizing photo shooting and filming inside the hotel. Show less

Focus area: Learning (Education)• Coordination of teacher’s activities complying classes orientation regarding content, structure and methodology.• Coordination of courses’ logistics: developing and reviewing textbooks, distributing classes and students according to the teachers and checking the students` apprenticeship and evaluations.

Orlando, Florida Area

• Responsible for helping guests with their needs (Hollywood Studios Carts & Stands)• Opportunity of learning about the structure, policies and strategies of one of the biggest entertainment companies of the world.

• Responsible for helping guests with their needs. (Magic Kingdom Carts & Stands)• Opportunity of learning about the structure, policies and strategies of one of the biggest entertainment companies of the world.

Bachelor'S Degree, Psychology

Professional Coaching Certification

Specialization, Human Resources Management And Services

Bachelor, Communications And Arts School - Tourism

Technology, Hospitality Management