As an Operations Specialist at Bolt, I am dedicated to optimizing operational processes and ensuring a seamless experience for both users and partners. With a focus on data-driven decision-making, effective project management, and clear communication, I contribute to the success and growth of Bolt's operations in Croatia.

Led the creative team, scheduled and designed digital content for the company's Instagram and promotional materials.

Working closely with higher-level management to ensure that the activities of the Yolo organization are running efficiently. Assisting with developing and implementing strategies and processes that maximize the productivity of the company's employees and daily business functions.

• Set up a social media strategy & branding innovations plan, and designed 65% of content across all digital channels within one year.• Developed new partnership, within the first quarter of strategic plan execution. • Wrote and presented reports, showcasing results and recommendations based on past performance and strategy.

Started as a part of the Bis-Tip academy program with an 80% success rate in the first year, which led to long-term cooperation regarding organizational development.• Directed strategic hiring and onboarding, identified candidates, and performed skills and reference checks.• Influenced a company culture improvement through newsletter and surveys, measured scores through CTR; boosted employee engagement rates by 25% in the first quarter of newsletter release.• Raised employee… Show more Started as a part of the Bis-Tip academy program with an 80% success rate in the first year, which led to long-term cooperation regarding organizational development.• Directed strategic hiring and onboarding, identified candidates, and performed skills and reference checks.• Influenced a company culture improvement through newsletter and surveys, measured scores through CTR; boosted employee engagement rates by 25% in the first quarter of newsletter release.• Raised employee retention rates by 18% over 2 years of the academy program.• Completed 10+ reports on outcomes of all training cycles and presented most of the company apprenticeship opportunities. • Created a filing system for the HR interview selection process, and organized more than 100 applications. Show less

• Delegated large sets of tasks and managed performance and daily operations for 2 out of 5 teams, with a 96% on-time delivery success rate. • Improved quality by 20% in the first year through individual performance plans and team coaching and mentoring. • Optimized the speed of the current production process by 25% in the second year, doubling the planned results for the second quarter of the year.• Onboarded 14 new members within 3 years, with a success score above 80%.•… Show more • Delegated large sets of tasks and managed performance and daily operations for 2 out of 5 teams, with a 96% on-time delivery success rate. • Improved quality by 20% in the first year through individual performance plans and team coaching and mentoring. • Optimized the speed of the current production process by 25% in the second year, doubling the planned results for the second quarter of the year.• Onboarded 14 new members within 3 years, with a success score above 80%.• Expertise with monthly KPIs and performance reports to the stakeholders, as well as year projections and plans for 2 products.• Maintained a 92% satisfaction rating (based on an employee survey) and minimal employee turnover over 4 years as a team manager. Show less

Bis-Tip media was one of the participants in the Dubai Expo 2020 business program​, led by the Ministry of Economy of Sarajevo.

• Floorplan architectural drawings based on a provided sketch and client template