Certified Project Manager Professional (ICT)Mains:Global Strategic Plan to Rationalize and Decrease ICT Costs in Portuguese Public AdministrationSPOCS-Simple Procedures Online for Cross-border ServicesSimplex2010 - I KNOW ALL ABOUT "MY ELECTRONIC SERVICES" - www.Senha001.gov.ptSimplex2010 - ERASMUS EASIER WITH YOUR Id-CARDOpenGov - http://gov20.ama.ptAn Engineer in Computer Science, with master degree at FCT-UNL - Lisbon, wiht a pos-graduation in Management Business Consulting at ISEG-UTL - LisbonAna is an IT Specialist with more than 15 years of experience dedicated to Business Intelligence and Decision Support Systems. An outstanding business analyst and problem solver, Ana develops great relationships with clients and goes deep through their needs.Very good experience in Telecommunications, Banking, Retail and Public Administration areas.Specialties: Coordination of all Portuguese partners participating in the Project SPOCSManaging several projects to provide multi-channel services to citizensAmong with the managing projects, Ana get expertise in Data Warehousing and ETL tools and also in Data Marting, Reporting and Development OLTP like: Siebel AnalyticsInformatica PowerMartBusiness ObjectsOracle Discoverer, Oracle Express, Oracle Warehouse Builder, Oracle Financial's Aplication, Oracle DeveloperSASDataStageMicrostrategy