Ana Brandão Email & Phone Number

Barcelona, Ct, Es

Barcelona, Catalonia, Spain

Processing Customer Orders Using SAP: Ensuring accurate and timely delivery of materials.Resolving Issues and Discrepancies: Addressing any issues or discrepancies that arise during the order fulfillment process.Effective Communication with Customers: Providing clear communication to customers regarding material shortages and proposing alternative solutions.Collaborating with Sales Representatives: Liaising with sales representatives to provide updates on order status and… Show more Processing Customer Orders Using SAP: Ensuring accurate and timely delivery of materials.Resolving Issues and Discrepancies: Addressing any issues or discrepancies that arise during the order fulfillment process.Effective Communication with Customers: Providing clear communication to customers regarding material shortages and proposing alternative solutions.Collaborating with Sales Representatives: Liaising with sales representatives to provide updates on order status and backlogs.Monitoring and Reporting Backorders: Ensuring timely resolution of any backorders.Managing invoicing and maintaining our CRM system.Effectively resolving incidents. Show less

Porto E Região, Portugal

Formulation and Development of Innovative Plant-Based Solutions: For products such as yogurts, cheeses, beverages, ice creams, sauces, eggs, hamburgers, among others.Technical Product Characterization Management.Enzymatic Process, Fermentation, Lyophilized Solutions, Sterilization, Proteins, Thickeners, Flavorings, and Colorants.Nutritional Evaluation of Final Products, including the application of Nutri-score.Support in Food Quality Regulation and Product Compliance… Show more Formulation and Development of Innovative Plant-Based Solutions: For products such as yogurts, cheeses, beverages, ice creams, sauces, eggs, hamburgers, among others.Technical Product Characterization Management.Enzymatic Process, Fermentation, Lyophilized Solutions, Sterilization, Proteins, Thickeners, Flavorings, and Colorants.Nutritional Evaluation of Final Products, including the application of Nutri-score.Support in Food Quality Regulation and Product Compliance Assurance.Process Expansion and Market Exit Strategy.Framework Development for Documenting the Value Proposition of Each Project, showcasing results in terms of quality, time, and cost.Providing Timely, Accurate, and Comprehensive Reports for the execution of the R&D project portfolio.Customer Interaction: Ensuring that all customer requests and delivery deadlines are met. Show less

Portugal

Responding to customer inquiries through multiple channels - face to face, phone and emailHandling customer complaints and process refundsProviding information about our productsEnsure high levels of customer satisfaction through excellent service. Verification of stock and supplier orders Responsible for insurance and benefits of electronic equipment.

Formação Avançada Pós-Universitária, Nutrição Clínica

Master'S Degree, Food Quality And Safety Management

Mestrado, Gestão Da Qualidade E Segurança Alimentar

Licenciatura, Eng. Zootécnica