Let’s face it: Members demand a lot from your association website. They expect to know why they should join, how to get involved, what they can learn, and where they can buy what you’re selling. And they want a seamless digital experience, no matter what device they’re using. Most importantly, they expect the website to be fully functional 24/7. In today’s digital age, there is no room for “down time.” FatLab helps ensure your site remains online and secure. We believe that you should demand the same level of service from your web technology partner as your members do of you. Your members want to know you’re there when they need you. Our web support services ensure that you are. THE BENEFITS FATLAB OFFERS ASSOCIATIONS:♦ We keep your websites up and running, and maintain multiple backups.♦ We keep content up-to-date so your members can stay engaged.♦ We’re proactive partners, not order takers.♦ We give you an on-call project manager.♦ We help create digital tools to enhance your members’ experience. ♦ We service the smallest inquiry to full blown projects. ♦ We take the worry out of your digital world. MY ASSOCIATION BACKGROUND: ► I've been a web project manager for 5 high-traffic association websites for more than 16 years.► I’ve managed it all: rebuilding, redesigning, and launching to full backend maintenance.► I’ve written RFPs so I can translate tech-speak and association-speak.► I know how to maximize resources to leverage budgetary and staff constraints.► I get why an association’s website matters.WHAT OTHERS APPRECIATE ABOUT ME: ✔ My ability to communicate clearly, concisely and with confidence.✔ My eternally optimistic nature that puts my customers at ease.✔ My capacity to listen for concerns, and coach through solutions.✔ My knack for working rapidly, yet never at the expense of details.✔ My drive for results, and for constant self-improvement.✔ My gift for making sure every client feels they are my only client.