Ana Clara Fernandes Email & Phone Number

Ireland

Assist individuals with primary it queries

County Dublin, Ireland

• Started at Subway as deli staff and became a manager.
• Managing up to 5 direct reports comprising sales staff.
• Hiring and training new staff (and providing ongoing training for existing) in company procedures and equipment within the store.
• Managing work schedules to ensure an even rotation of shifts and adequate staffing levels during peak trading times.
• Primary contact for any customer complaints and staff grievances.
• Motivating, guiding, and encouraging staff to “go the extra mile” and work as a unit, regarding the service provided and general duties performed in the store. Performance managing staff which are not performing.

County Dublin, Ireland

Emigrated to Ireland to find better opportunities for my career. While settling down I also studied English for 1 year and worked as deli staff in Subway.

São Paulo, São Paulo, Brazil

• Started at this company on an internship during my last year of college. Got promoted to video editor and mostly worked with software like Adobe Premiere and Final Cut Pro.
• Edited video content for two main news shows of the company.
• Optimised and enhanced video content using Adobe Creative Suite.
• Worked with journalists and the wider team to produce a reliable content.
• Collaborated with other business stakeholders to ensure that the video content is edited for maximal effectiveness.
• Provided technical guidance to reporters and producers.

Brazil

Worked as sales assistant and freelance photographer.

Comptia A+

Bachelor'S Degree, International Business

Bachelor'S Degree, Radio And Television