Ana Macêdo work email
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Ana Macêdo personal email
Hello! My name is Ana. I consider myself a naturally communicative professional (coincidence or not, I've got a bachelor's degree in Social Communication at The Federal University of Rio Grande do Norte, here in Brazil), and currently, my mission is to enhance customer journey experiences within a SaaS company as a CX specialist. I work on a daily basis assisting B2B clients from various sectors, with a focus on building a genuine connection with each one of them.Want to know more about me? Just get in touch. :)
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Customer Experience Specialist | CpaasZenviaNatal, Rn, Br
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Customer Experience Analyst | N1Zenvia Jan 2024 - PresentSão Paulo, Brasil
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Customer Experience AnalystSensedata Feb 2023 - Jan 2024São Paulo, BrasilProviding experiences assisting customers and improving services at every step of their SaaS customer journey. -
Implementation Success AnalystSensedata Jan 2023 - Feb 2023São Paulo, BrasilIntroducing the software into companies and tying together their data from different sources to combine them.Managing projects for clients across various market segments, aligning expectations, conducting meetings and training through video conferencing.
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Estagiária Em Implementation SuccessSensedata May 2022 - Jan 2023São Paulo, Brasil
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Estagiária Na Gerência De Inteligência E MercadoSenac Rn Jun 2021 - May 2022Natal, Rio Grande Do Norte, BrasilInternship with a focus on Merchandising and Press. My main responsibilities included content production, metric analysis and the creation of organic reports.• Senac Courses. -
Estagiária Na Gerência De Inteligência E MercadoFecomércio Rn Jun 2021 - May 2022Internship with a focus on Merchandising and Press. My main responsibilities included content production, metric analysis and the creation of organic reports.• Fecomércio, Hotel-Escola Barreira Roxa e Restaurante Navarro. -
Social MediaWaws Comunicação Mar 2021 - Jun 2021Natal, Rio Grande Do Norte, BrasilContent creation as a social media specialist in a local advertising agency. Managed content planning and copywriting for accounts in the fashion and retail sectors. Additionally, responsible for client communication through the account's service channel. -
Estagiária De Marketing DigitalHotel Ponta Negra Beach Natal Jun 2019 - Mar 2021Natal, Rio Grande Do Norte, BrasilContent creation, social media, hosting channel management, reservation control (using Xenios and Omnibees) and customer service.
Ana Macêdo Education Details
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Publicidade E Propaganda
Frequently Asked Questions about Ana Macêdo
What company does Ana Macêdo work for?
Ana Macêdo works for Zenvia
What is Ana Macêdo's role at the current company?
Ana Macêdo's current role is Customer Experience Specialist | CPaaS.
What is Ana Macêdo's email address?
Ana Macêdo's email address is an****@****via.com
What schools did Ana Macêdo attend?
Ana Macêdo attended Universidade Federal Do Rio Grande Do Norte.
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2terra.com.br, proquest.com -
ANA MACEDO
Belo Horizonte, Mg -
1hotmail.com2 +551198XXXXXXX
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