• Conduct training and capacity building programs for organizational clients (MSMEs /SMEs, Cooperative Unions, SACCOs, VSLAs, farmer/ producer groups, and agribusiness enterprises).• Facilitate linkages between clients (MSMEs /SMEs, Cooperative Unions, SACCOs, VSLAs, beneficiaries/farmers, producer groups, and agribusinesses with organization’s financing programs, markets, wholesale buyers, and retailers.• Participate in monitoring the performance and impact of capacity building programs, institutional financing programs, market linkages services and value addition initiatives.• Provide technical assistance and operational support to organizational clients in the area of microfinance including training in VSLA methodology, SACCO formation and governance, business skills and entrepreneurship, financial literacy and mindset change, business climate resilience and adaptation methodologies, financial management for MSMEs, business planning and management , advisory support to farmers and agribusinesses on business development strategies, including product diversification, branding, packaging, and pricing strategies to increase competitiveness in the market.• Facilitate linkages and collaboration between MSMEs /SMEs, Cooperative Unions, SACCOs VSLAs, Farmer Groups with markets and other financial service providers for complementarity, synergy and sequencing along the production and supply value chains. • Conduct training for the organization staff and clients on the processes and techniques involved in product development, including product testing, marketing, packaging and branding, within particular value chains.• Conduct training programs and provide assistance for designing training modules on new product development and refinements, quality standards, costing and pricing, sales and marketing, accounting and budgeting processes.• Develop, improve and review training manuals and curriculums for training staff and clients (SACCOs, Groups, MFIs and SMEs)

• Plan and coordinate local and export sales and marketing campaigns in line with the company marketing and sales strategy and policies. • Monitor and evaluate the implementation of local and export sales and marketing initiatives and ensure set and desired targets are realized. • Plan and oversee the performance of the company’s marketing and sales budget and submit periodic performance reports including analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.• Manage and promote the company’s brand and corporate identity, and ensure compliance thereof. • Plan and manage advertising and promotional activities including online and print. • Analyze sales and information on orders, prepare sales reports and implement recommendations as approved. • Negotiate prices, costs of delivery and specifications with buyers; agree on sales, prices, contracts and payments. • Represent the company at trade exhibitions, events and demonstrations. • Manage the performance and development of the sales team.

• Supervise all construction projects, installations, renovations, maintenance and general repair services rendered to all company leased properties by contractors with regular reporting on their progress and quality of work. Keep management informed of progress or setbacks in projects by meeting timeline for delivery of products or services. Renovations and maintenance included; overhaul of water and plumbing systems, installation of new or replacement of existing electrical power distribution systems, installation of cabinets, tiles and flooring, interior/exterior painting works, provision of emergency generator power hook ups, security grills fabrications and installation and other works as assigned.• Property sourcing for new shops opening including negotiation of leases and rental terms.• Negotiate with landlords for lease extensions/renewals and amendments • Negotiate with service providers for best rates including contracts management.• Direct and coordinate the company’s maintenance support team with regularly assigned contract personnel through routine and schedule preventive maintenance on all leased company properties. This includes regular and scheduled preventive maintenance of appliances, generators, stand-by fuel storage tanks, ground water storage tanks, water pumps, roof water storage tanks, smoke detectors, fire extinguishers, electrical systems, etc.• Coordinate pre-qualification of service providers and maintain list of suppliers, contracts management of different services providers, suppliers in accordance with the guidelines.• Establish and maintain productive partnerships with landlords and vendors by gaining their trust and respect; identifies the company’s needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the property market environment to keep informed and anticipate problems.• Ensure that utility bills and rates for the Buildings (i.e., water and electricity) are regularly paid.

• Provide direction to the regional sales teams in order to achieve the sales targets • Responsible for developing new dealers / outlets / markets, ensuring timely dispatches, invoicing, collections, working out incentive schemes to distributors, etc... • Ensure that the distributors adhere to the distributor contract obligations• Carry out trade visits to all key customers in the region and ensure an efficient route to market distribution of all our SKUs.• Manage the order review process, including pricing adherence, and customer requirement clarification.• Supervise and coach sales staff to ensure they perform their roles so as to meet the sales targets.• Conduct periodic reviews of both the distributor and sales team to ensure performance improvement• Ensure profitability and financial health across all distributors in the region• Ensure competitor information data is analyzed and escalated to the Head of Sales & the marketing team for action.• Responsible for supporting and hiring of sales staff and delivery of training to existing as well as new sales staff in the area of product knowledge, selling skills, role play, etc.• Monitor distributor operations providing support for their day-to-day activities and target achievement.• Visiting all major POS to strengthen and boost field staff productivity, arm route staff with turnkey sales tools, and increases inventory visibility• Managing discounted services within the assigned accounts and ensure that the discounts reflect a quantifiable value to the company.

• Direct and coordinate activities of the businesses departments concerned with the production, pricing, sales, financial control and/or distribution of products. • Manage transport issues including planning, allocation, maintenance, insurance, vehicle registration, controlling and accounting of fuel.• Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes. • Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency. • Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand• Locate, select, and procure merchandise for resale, representing management in purchase negotiations.• Follow up of supply of goods and services and generate procurement reports.• Source and recommend locations for new store facilities and oversee the remodeling of current facilities. Actively participate in property sourcing, negotiation of leases and renewals, service provider contracts and management.