Ana Cláudia Diirr Email & Phone Number

Dublin, County Dublin, Ireland

• Complete the process of Customs clearance documentation;
• Ensure Duty/VAT is processed correctly and collected as required;
• Generate and analyze Daily Manifests;
• Accept and review Jobs/Consignments;
• Receive and analyze Commercial Invoices;
• Deal with Customs authorities on a daily basis;

Dublin, County Dublin, Ireland

• Complete the process of Customs clearance documentation;
• Ensure Duty/VAT is processed correctly and collected as required;
• Deal with Customs authorities on a daily basis;
• Provide excellent customer services.

Dublin, County Dublin, Ireland

• Worked on my own initiative ensuring that all client offices were cleaned to the required company standards.
• Cleaned designated public areas including, the restrooms, stairwells, offices, conference rooms and replenished any room materials.

Brazil

• Supported the sales team and dealt with client queries by phone, email and face-to-face to enhance sales opportunities.
• Offered and sold financing and insurance for trucks, buses and vans exclusively from the Mercedes-Benz brand, achieving around 30 new contracts per month.
• Attracted new customers and offered new financing and trade-in deals to retain clients.
• Drafted contracts, processed payments and maintained contract files.
• Offered hire purchase contracts and consistently met new contract KPIs.
• Requested and analysed credit scores and negotiate the best available finance offers.

Brazil

• Provided clients with product information and support to maximise sales opportunities.
• Offered and sold financing and insurance for trucks, buses and vans, exclusively from the Mercedes-Benz brand.
• Maintained a high level of regular clients by offering aftersales service such as advice, maintenance, servicing and selling and installing truck accessories.
• Requested and analysed credit scores for all clients and contacted several banks to negotiate the best available finance offers.
• Entered data and orders into the system, paying particular attention to detail, ensuring orders and payments were correct and processed accurately.
• Processed invoices, drafted contracts and explained contract terms to clients.

Brazil

• Assisted with general sales administration and office duties, answering calls in a professional and timely manner.
• Prepared credit analyses and applications, creating and managing financing and insurance contracts for Mercedes-Benz clients.
• Responsible for invoice preparation and processing, assisting with account queries, billing and contract amendments.
• Responsible for producing monthly reports on product updates for the whole sales team.
• Ordered office supplies and other ancillary stationery.

Bachelor’S Degree, International Business – Nfq Level 8

Mba In Controllership And Corporate Finance – Nfq Level 9

Bachelor’S Degree In Business Administration – Nfq Level 8