Ana Džapo
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Ana Džapo Email & Phone Number

Customer Service Coordinator at Oniverse
Location: Italy, Italy, Italy 10 work roles 1 school
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Current company
Role
Customer Service Coordinator
Location
Italy, Italy, Italy
Company size

Who is Ana Džapo? Overview

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Quick answer

Ana Džapo is listed as Customer Service Coordinator at Oniverse, a company with 10697 employees, based in Italy, Italy, Italy. AeroLeads shows a matched LinkedIn profile for Ana Džapo.

Ana Džapo previously worked as Customer Service Technical Specialist at Shippypro and Customer Care Manager at Shippypro. Ana Džapo holds Master’S Degree, Ma In English Language And Literature (Teaching); Ma In Spanish Language And Literature (Teaching) from Faculty Of Humanities And Social Sciences.

Company email context

Email format at Oniverse

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Oniverse

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Profile bio

About Ana Džapo

Ana Džapo is a Customer Service Coordinator at Oniverse. She possess expertise in language teaching, translation, teaching english as a foreign language, working with children, microsoft office and 26 more skills. She is proficient in Italian.

Listed skills include Language Teaching, Translation, Teaching English As A Foreign Language, Working With Children, and 27 others.

Current workplace

Ana Džapo's current company

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Oniverse
Oniverse
Customer Service Coordinator
Italy
Website
Employees
10697
AeroLeads page
10 roles · 16 years

Ana Džapo work experience

A career timeline built from the work history available for this profile.

Customer Service Coordinator

Italy

Customer Service Technical Specialist

Current

Florence, Tuscany, Italy

Dec 2022 - Present

Customer Care Manager

Florence, Tuscany, Italy

2022 - Sep 2023

Customer Care Specialist

Italy

Jul 2020 - Jan 2022

E-Commerce Team Leader

Zagreb

Team Leader for the English, Spanish, Polish, Czech and Hungarian markets (managing teams of 20 people in total).My responsibilities included:- setting clear team goals- delegating tasks and establishing deadlines- monitoring team performance (KPIs), reporting on metrics and making sure the targets are met- creating reports, as well as analyzing and.

Mar 2017 - Feb 2020

Customer Service Agent (Spanish/English Markets)

Zagreb

- providing assistance to customers from Spain and English-speaking countries via phone, email and chat- detecting and reporting issues and anomalies in the system in order to improve the customer experience and to ensure that the purchasing experience runs smoothly- cooperating with different courier firms in case of delivery issues to ensure fast.

Nov 2016 - Mar 2017

English Language Teacher Apprentice

Oš Sesvetska Sopnica

Zagreb

Sep 2015 - Aug 2016

Tutor And Translator

Self-Employed
2010 - 2016 ~6 yrs

English And Spanish Language Teacher

Medijana Jezici

Zagreb

2012 - 2013 ~1 yr

Market Researcher (Part-Time Student Job)

Zagreb, Grad Zagreb, Croatia

Market research (conducting surveys via phone)

Jan 2008 - Sep 2008
1 education record

Ana Džapo education

  • Faculty Of Humanities And Social Sciences
    Faculty Of Humanities And Social Sciences
    Ma In English Language And Literature (Teaching); Ma In Spanish Language And Literature (Teaching)
FAQ

Frequently asked questions about Ana Džapo

Quick answers generated from the profile data available on this page.

What company does Ana Džapo work for?

Ana Džapo works for Oniverse.

What is Ana Džapo's role at Oniverse?

Ana Džapo is listed as Customer Service Coordinator at Oniverse.

Where is Ana Džapo based?

Ana Džapo is based in Italy, Italy, Italy while working with Oniverse.

What companies has Ana Džapo worked for?

Ana Džapo has worked for Oniverse, Shippypro, Calzedonia Group, Oš Sesvetska Sopnica, and Self-Employed.

How can I contact Ana Džapo?

You can use AeroLeads to view verified contact signals for Ana Džapo at Oniverse, including work email, phone, and LinkedIn data when available.

What schools did Ana Džapo attend?

Ana Džapo holds Master’S Degree, Ma In English Language And Literature (Teaching); Ma In Spanish Language And Literature (Teaching) from Faculty Of Humanities And Social Sciences.

What skills is Ana Džapo known for?

Ana Džapo is listed with skills including Language Teaching, Translation, Teaching English As A Foreign Language, Working With Children, Microsoft Office, Spanish Teaching, Proofreading, and Interpreting.

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