Ana Etxebarria work email
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Ana Etxebarria personal email
Why co-founding an Ad-Tech company? Two reasons, to rupture the way Paid Search is done, and to create the organization I would love to work in. A company where employees would turn into "happy" people. Each reason is equally important to me. When I say "to rupture the way Paid Search is done", I mean that Quarizmi's proposal is quite unique. We have created a company that is your perfect match if you are an advertiser in PPC and ...👉If you want to spend your budget, but you can’t.👉If you want to grow your database, but only find recurrent Customers.👉If you can't spend that much time researching all Google new services and tools and extensions and whatever new they launch almost every other day.👉If you want your team to be productive doing humanely specific tasks.👉And if you want a company you can trust, which is transparent and is not going to cannibalize your current campaigns, you have found it.✌️Welcome to Quarizmi!✌️And, please, feel free to visit our website at www.quarizmi.com to learn more about my company and our culture and please get in touch with us about any Paid Search related query you may have. Outside of my work, I’d rather be 20 minutes early than be late. I love craft brewers and oysters, listening to David Bowie while driving. I never wear shoes at home, have six kids, no pets, and sometimes I'd rather stay in than go out. Customer Experience is my comfort zone, and my advice is more companies should worry about it. I love efficiency. I love questioning everything. I love figuring out simple ways to show complex ideas. I love discovering ways to do things quicker and easier. I enjoy learning.Specialties: HR, Onboarding, Event Planning, Branding, Marketing, Sales, Customer Experience, Team Management.
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Co-Founder And CooQuarizmi AdtechCambridge, Ma, Us -
Operations ManagerDreavent Jan 2024 - PresentCambridge, Massachusetts, Us -
Co-Founder & CooQuarizmi Adtech Feb 2015 - PresentCambridge, Ma, UsQuarizmi is the product of our pain. As previously advertisers, we wanted to spend our PPC budgets, we wanted to open new markets and make them grow, we wanted to find new Customers and we couldn’t.Funny, but not even Google could help us. So, we decided to make Quarizmi. No more, no less.👉If you want to spend your budget, but you can’t.👉If you want to grow your database, but only find recurrent Customers.👉If you can't spend that much time researching all Google new services and tools and extensions and whatever new they launch almost every other day.👉If you want your team to be productive doing humanely specific tasks.👉And if you want a company you can trust, which is transparent and is not going to cannibalize your current campaigns, you have found it.✌️Welcome to Quarizmi!✌️Check our web for more information www.quarizmi.com -
Client Experience Officer And Global Director Of Customer Service And Technical SupportPanda Security Mar 2014 - Feb 2015Bilbao, Vizcaya, Es -
Global Director Of Customer Service And Technical SupportPanda Security 2005 - Feb 2015Bilbao, Vizcaya, Es• Leading of geographically dispersed multilingual teams of 350+ members. • Management of projects ranging from €50K to €500K in budget.• Teams reorganization; outsourced some of them offshore and some others nearshore and made them work smooth within our structure. Kept core teams in house. C-Sat goals of >85% in Consumer and >90% in Corporate markets were met.• Internal costs reduction of 50%+ with no decrease of the service quality.• Redefined internal work processes to imply Development and raise their awareness in the customer’s problems flow. • Unified all tech support tools used by worldwide techsupport teams • Defined, adapted the out-of-the-box version, implemented and deployed salesforce.com as the case tracking tool in Panda.• Defined and launched special techsupport packages and post-sale service for large accounts. • Defined and launched the Panda Security e-Campus; the on line learning platform where technicians and sales reps can find the courses needed. Defined also the internal Certification Programs, annual objectives, bonuses, etc• Panda Security’s Tech Support web sites definition.• Pushed a very #Customer-Centric culture within #TechSupport: Quality of the service and customer satisfaction as our main goal.• #NPS + #C-Sat: implementation and measurement of the Net Promoter Score in the most important Panda Security Tech support teams. -
Product Division ManagerPanda Software Dec 2004 - Nov 2005While in this position managed the following departments:1. Translation 2. Product Deployment3. Technical Writing I introduced the Controlled Language methodology in Technical Writing combined with Machine Translation and Translation Memories. -
Treasury Division ManagerPanda Software 2000 - 2004I managed the following departments:1. Manufacturing and Purchasing2. Stock and Delivery (implanted the 5S, seiri, seiton, seiso, seiketsu, and shitsuke, methodology)3. Invoicing and Collecting (implanted all the processes still running nowadays in the company)4. Customer Service
Ana Etxebarria Skills
Ana Etxebarria Education Details
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University Of DeustoEnglish Language And Literature Degree From Deusto University (Bilbao). -
Ludwig-Maximilians-Universität MünchenTravel And Compared Literature At The Ludwig Maximilian Universität In Munich
Frequently Asked Questions about Ana Etxebarria
What company does Ana Etxebarria work for?
Ana Etxebarria works for Quarizmi Adtech
What is Ana Etxebarria's role at the current company?
Ana Etxebarria's current role is Co-founder and COO.
What is Ana Etxebarria's email address?
Ana Etxebarria's email address is an****@****ity.com
What schools did Ana Etxebarria attend?
Ana Etxebarria attended University Of Deusto, Ludwig-Maximilians-Universität München.
What are some of Ana Etxebarria's interests?
Ana Etxebarria has interest in Poverty Alleviation, Mom And Step Mom Of 6.
What skills is Ana Etxebarria known for?
Ana Etxebarria has skills like Technical Support, Team Leadership, Customer Satisfaction, Management, Partner Management, Product Management, Customer Experience, Outsourcing, Business Strategy, Strategy, Professional Services, Customer Service.
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