Ana Gervasio Email & Phone Number

Netherlands

The Hague, South Holland, Netherlands

As a Creative Operations Manager, my role is to oversee the efficient and effective management of creative projects from ideation to execution. I work closely with cross-functional teams to ensure that projects are delivered on time, within budget, and to the highest quality standards. I am responsible for optimizing processes and workflows, implementing.

The Hague Area, Netherlands

- Business process modelling- Workflow automation, process measurement and optimization- Manage third-party vendors and freelancers as related to project deliverables - Plan and identify resources needed and assign responsibilities accordingly - Track and manage project scope and budgets -- Managed multinational team over four Continents. - Lead.

Toronto

Here is just some of what I've been up to over the past six-plus years. # Project/Product Manager- work with each client team to provide a customized project management/delivery/testing plan, depending on client preference and resources available - lead a multidisciplinary team throughout the full project lifecycle- introduce and uphold Agile principals..

Toronto, Canada Area

- Management of complete project life-cycles including timelines, budgets and resources.- Collaboration with a team of independent contractors to effectively meet client expectations.- Working with clients to assemble appropriate teams, negotiate, define, and manage project scope.- Creation of estimates, SOW, and all other documents required during the.

Toronto, Canada Area

- Gathering both technical and business requirements - Communicate client business needs to the internal team and to third-party vendors - Manage client, third-party vendors and freelancers as related to project deliverables - Plan and identify resources needed and assign responsibilities accordingly - Track and manage project scope and budgets - Plan.

Toronto, Canada Area

- Worked with the Director, Digital Product Planning to establish a new digital team.- Developed department processes to ensure efficient day to day operations.- Created and implemented a variety of reports and documentation to assist in daily operations. - Screened and Interviewed candidates.

Toronto, Canada Area

- Responsible for managing the full project life cycle for multiple clients simultaneously, including defining scope criteria, time lines, budgets and required resources - Work with strategy team to build a social media foundation, create and oversee execution of engagement strategy - Develop and implement project management process and best practices.

Toronto, Canada Area

- Lead a multi disciplinary team of copywriters, developers, designers and QA analysts in developing web solutions - Manage resources throughout the project - Consistently strive to exceed client expectations - Create and manage, budgets and timelines

Toronto, Canada Area

- Development / management of online marketing plans for domestic and international artists - Maintenance of online continuity programs - Content management on consumer marketing and artist websites - Direction of New Media design team regarding execution of web based content and promotions - Drafting of weekly email and database marketing communications.

Toronto, Canada Area

- Optimization of Yahoo! Canada Customer Care support nationally- Liased with production/engineering departments and Yahoo! users to resolve occurring bugs- Assisted with international Yahoo! Properties; maintained consistency of customer care worldwide- Support of e-commerce property of Yahoo! Canada Store, including monthly billing- Trained, set goals.