Experienced Business Intelligence Analyst with a strong background in data analysis, process mapping, and automation. Skilled in Power BI, Tableau, Excel, Python, and R for creating efficient dashboards and data manipulation. Proficient in Business Process Model & Notation and IT management tools like ServiceNow and Jira. Strong communicator with proven leadership abilities.At Autodesk, I streamlined business processes, managed JIRA backlogs, and developed interactive dashboards with Power BI. I collaborated with development teams and presented reports to stakeholders, improving project performance and process efficiency.Currently, as an Operations Business Intelligence Analyst at the Student Loans Company, I deliver critical data insights and reporting to enhance operational efficiency. I develop dashboards, reports, interpret complex data sets, and provide actionable insights to support strategic decisions, driving continuous improvement and informed decision-making across our operations.