✨ Ana Gonzalez-Copp ✨ Email & Phone Number

England, United Kingdom

West Midlands, England, United Kingdom

Remote

Henley In Arden, England, United Kingdom

As a Virtual Assistant I offer support to Business Owners and Entrepreneurs with the admin tasks and social media, anything that can be delegated so they can have more time to focus in what is really important for their business.

Oxford

Cloud Assembly is a recruitment agency specialising in development, data migration, and cloud platforms. We are based in Oxford (UK), with search offices in Brno (CZ), Atlanta (US), and Pune (IN). My job involves to connect with professionals in the IT industry that match with the job descriptions we have from the companies we work with. Candidates are assessed further by other IT industry professionals within Cloud Assembly before are presented to the companies for an interview.

Remote

I started gaining experience in the Events Industry with Hogg Robinson Group (HRG)which was one of the four largest travel agencies operations in the United Kingdom and It was acquired by American Express Global Business Travel in July 2018. American Express Global Business Travel (GBT) is the world’s leading B2B travel platform, providing software and services to manage travel, expenses, and meetings & events for companies of all sizes.During my years working in HRG and American Express Global Business Travel I have helped numerous meeting planners within a great variety of industries to deliver excellence events worldwide. I have helped the events department of companies from many different industries: automotive, cosmetic, television, pharmacy, consultancy, and many others.My duties have been: *Analysing the needs of the client. *Venue sourcing with experience using Cvent and StarCite Softwares. *Negotiating costs involving the event (from venues, services, DMC’s, etc...). *Negotiating terms and conditions in contracts. *When required, I have been working together onsite, helping the client with the running of the event in-situ. *After the event, billing and reconciliation with the different parties involved.

Maidenhead, Berkshire, United Kingdom

BCD Meetings & Events is a large Events Agency that designs and executes meetings and events through strategic solutions, innovation and the power of imagination. The company has more than 1,500 employees. Headquartered in Chicago with locations in more than 50 countries. BCD Meetings & Events is an independently managed operating company of BCD Group and a subsidiary of BCD Travel. During my time in BCD M&E I worked exclusively for the DuPont account. I helped meeting planners from DuPont divisions in Spain and Germany to achieve their goals and delivered excellent events worldwide. My tasks were: Identify the needs of the meeting planner, venue sourcing, hotel negotiations, DuPont contract negotiation vs venues contract, logistic of the event, onsite co-ordination and billing and reconciliation once event finished. Skills that I have gained in this job position: *Management of different projects *Clients-oriented attitude *Good knowledge of the events and meetings market *Organisational skills *Management skills *Enterprising *Knowledge of venue sourcing tools such as StarCite and Cvent.

Hamburg, Germany

Founded in 1999 and owned by Hotelbeds Group since 2007, they rebranded as Carnect in 2014 as part of a wider reshaping of their business. They are now a pure B2B organisation, 100% focused on providing tailor-made product and technology solutions that help their client partners grow their car rental business. When I worked for MicronNexus (Carnect) it was a B2B/B2C company. After a year working in their Call Center department, I was promoted to Product Manager to the Spanish and Italian Market. In this job position I was responsible for managing websites and multi-channel initiatives to maximise revenue, profits and our customers' experience. Furthermore I also was in charge of communicating with potential partners and establishing business opportunities using our technology on their websites. I also developed functions as Project manager bringing the B2C solutions to the mobile market. iOs, Android, Windows and Chrome. Strategy Development *Analysis of the market, as well as identifying the customer’s needs. *Website Optimisation. (SEO) *Organising the implementation of the website into different selling channels, as AdWords, *Affiliate Marketing (Tradedoubler, Zanox) and comparison sites. *Reach out partners interested in our business model and present our product to implement our system in their websites. Projects Development *Manage the project by creating the App version as well as mobile version for the website in 5 languages. (All operative systems) *Manage and organise small projects in the pages of the website, in order to increase sales.

Hamburg, Germany

During my first year at MicronNexus I was working in the Call Center team, receiving inbound calls from clients needing some guidance in their booking process. I was attending clients by email and phone calls offering an excellent service in three different languages, German, English and Spanish.After a year in this position I was promoted to E-Commerce Product Manager.