Ana H. Email & Phone Number

San Luis Potosí, México

Accurate and timely creation of product and vendor master data in SAP and other tolosMaintaining and optimizing master data accuracyCultivate Innovation: Creating new and better ways for the organization to be successful. Pro-actively looking for ways to improve master data processes and documentation in line with business and system.

San Luis Potosí, San Luis Potosí, México

Performing Customer Master Data maintenance, including creation, updates and deletion. Providing quality assurance when managing large spreadsheets of Customer data. Assisting on an on-going basis, in the required customer master records cleanup.Evaluating changes and updates to source production systems.Generating and analyzing reports on a weekly basis.

San Luis Potosí, San Luis Potosí, México

Provided technical assistance for the company's retail, wholesale and corporate locations in a timely manner to telephone and E-mail support requests, including problem analysis, initial resolution and/or escalated related with system interruption, passwords, POS systems and support for software, hardware and networks. Followed established processes while.

San Luis Potosí Area, Mexico

Responsible for the supervision, coordination and monitoring of the dissemination, operation and administration of the Certification process in the Certification and Evaluation Entity in relation to the National Council for Standardization and Certification of Labor Competencies (CONOCER), which is a sectorized parastatal entity in the Ministry of Public.

San Luis Potosí Area, Mexico

Provided identification and analysis of problems, investigating and solving technical issues, tracking the resolution of requests, building relationships with customers, testing products and software, developing and sharing knowledge with my colleagues. I interacted with customers using one or more digital media.I worked as a team as a Member.

Tuxtla Gutiérrez Area, Mexico

In charge of the creation and publication of advertising material aligned to the marketing plans; preparation of online and print advertising campaigns and stock control for the central office and branch. I developed the marketing strategy according to the objectives of the company. I coordinated marketing campaigns with sales activities. I supported.

Bruselas Y Alrededores, Bélgica

Researcher on "Service Design" for Museums in the Flemish region.Observation and Evaluation of the current services provided by museums.Collect and process information on "Service Design".Execution of qualitative research.Develop a proposal for improvement of services within the museums according to the results foud and needs of the Flemish region, based.

Tuxtla Gutiérrez Area, Mexico

I assigned and supervised the activities of my staff. I coordinated the execution of the services, improving the response time to customers and adjusting more clients in the daily agenda. Follow up on operational procedures, as well as occupational safety protocols. I controlled the income, managed the budget, commission reports and managed the material.

Tuxtla Gutiérrez Area, Mexico

Consultant in the Business Incubator of the Tecnológico de Monterrey in Chiapas.I collaborated externally as part of the team of experts in the incubator, providing guidance, consulting and assistance for the integral development of the business plan and, therefore, facilitating the creation of new businesses in the public sector.Collaborated in the.

Monterrey Area, Mexico

Redesigned the content of the courses taught through the Virtual University. Used multimedia tools to maintain effective communication with students, motivate them and optimize their learning. In charge of: creation of the multimedia content of the courses. Planning of the biannual agenda, evaluation of students, handling of audiovisual material for the.

Monterrey, Nuevo León, México

As part of the team, I provided customer service for the Houston area; for one of the largest telecommunications companies in the United States. I maintained high results in service quality and continuous training update.

Tuxtla Gutiérrez Area, Mexico

I optimized the productivity of the subordinates, organized promotional events to increase sales and the inflow to the 4 branches of the company. In charge of: Coordination of activities of 4 subordinates, Maintenance of POP material and updated inventory, Control of advertising budget according to sales generated; Constant communication and planning along.

Master In Cultural Studies, Cultural Studies

Master In Innovation For Business Development, Information Technology

Licenciatura En Mercadotecnia, Marketing