Anahi Quezada, Mba, Phr Email & Phone Number

Houston, TX

• Worked with assigned HR Business Partners district’s to facilitate the onboarding process for new hires by ensuring timely completion of pre-employment screenings, sending project assignment letters, booking travel and.
• Conducted new hire orientations to introduce the company’s culture and values, explain organizational policies and procedures, and highlight available resources
• Prepared and maintained separation documentation to mitigate legal risk and ensure consistency throughout various company entities
• Supported company sponsors in verifying scholarship recipients program requirements are met and semester funding is approved
• Analyzed, responded and delegated general inquiries to their appropriate human resources COE’s and other support function departments as necessary

Houston, TX

• Administered FMLA, personal, parental, and military leaves in accordance with applicable US/CANfederal, state, and provincial laws for over 20,000 employees
• Maintained active communication with third-party disability vendors to ensure accuracy of claiminformation, resolve payment issues, and clarifications on contract provisions
• Responsible for mentoring new colleagues by providing best practices and encouraging career development within organization
• Ensured compliance with changes in labor laws and leave regulations by recommending policy revisions
• Collaborated with various HR departments to propose, develop, and implement standardized processes to improve efficiency

Houston, TX

• Created standard operating procedures entailing all HR department responsibilities including payroll processing, onboarding, recruiting, and hiring processes etc.
• Assisted HR Payroll Coordinator with accurate payroll entries, adjustments, and reporting
• Handled preparation of headcount, new hire, termination, and turnover reports as requested
• Supported department with administration of benefit programs such as life, health, dental, and othervoluntary policies

Houston, TX

• Managed preparation, maintenance and staging of over 192 luxury courtesy vehicles
• Delegated responsibilities to employees in loan car and cashier departments to increase productivity
• Implemented procedures in both departments to improve efficiency and accuracy
• Coordinated timely arrival of customer vehicle pickups, deliveries and shuttles
• Handled documentation for insurance claims on damaged courtesy vehicles

• Assisted service department by assuring customer repair invoices were prepared accurate
• Processed credit/debit card, check and cash payments for completed invoices
• Scanned and uploaded invoices to company database
• Worked closely with accounting and finance departments to collect payment on customer warranty repair invoices

Houston, TX

• Increased monthly sales by seeking B2B opportunities with local businesses using Salesforce
• Built community relationships through marketing events in Houston area
• Provided services and solutions to customer’s concerns and requests
• Promoted current promotions and new products monthly

Bryan, TX

• Established customer relationships by assisting with all banking transactions such as withdrawals, deposits and loan transactions
• Maintained accurate track of daily transactions and cash drawer for end of day balancing
• Provided information on bank products and services to non-customers

Master Of Business Administration - Mba, Human Resources Management, 3.8 Gpa

1st Place in MBA Conference Fall 2021

Bachelor Of Arts - Ba, Business/Corporate Communications

Minor in Business Foundations Corporate Entrepreneurship Certificate