Anahi Quezada, Mba, Phr Email & Phone Number

Houston, Tx

• Worked with assigned HR Business Partners district’s to facilitate the onboarding process for new hires by ensuring timely completion of pre-employment screenings, sending project assignment letters, booking travel and providing first day logistics• Conducted new hire orientations to introduce the company’s culture and values, explain organizational policies and procedures, and highlight available resources• Prepared and maintained separation documentation to mitigate legal risk and ensure consistency throughout various company entities• Supported company sponsors in verifying scholarship recipients program requirements are met and semester funding is approved• Analyzed, responded and delegated general inquiries to their appropriate human resources COE’s and other support function departments as necessary

Houston, Tx

• Administered FMLA, personal, parental, and military leaves in accordance with applicable US/CANfederal, state, and provincial laws for over 20,000 employees• Maintained active communication with third-party disability vendors to ensure accuracy of claiminformation, resolve payment issues, and clarifications on contract provisions• Responsible for mentoring new colleagues by providing best practices and encouraging career development within organization• Ensured compliance with changes in labor laws and leave regulations by recommending policy revisions• Collaborated with various HR departments to propose, develop, and implement standardized processes to improve efficiency

Houston, Tx

• Created standard operating procedures entailing all HR department responsibilities including payroll processing, onboarding, recruiting, and hiring processes etc.• Assisted HR Payroll Coordinator with accurate payroll entries, adjustments, and reporting• Handled preparation of headcount, new hire, termination, and turnover reports as requested• Supported department with administration of benefit programs such as life, health, dental, and othervoluntary policies

Houston, Tx

• Managed preparation, maintenance and staging of over 192 luxury courtesy vehicles • Delegated responsibilities to employees in loan car and cashier departments to increase productivity • Implemented procedures in both departments to improve efficiency and accuracy• Coordinated timely arrival of customer vehicle pickups, deliveries and shuttles• Handled documentation for insurance claims on damaged courtesy vehicles

• Assisted service department by assuring customer repair invoices were prepared accurate• Processed credit/debit card, check and cash payments for completed invoices• Scanned and uploaded invoices to company database• Worked closely with accounting and finance departments to collect payment on customer warranty repair invoices

Houston, Tx

• Increased monthly sales by seeking B2B opportunities with local businesses using Salesforce • Built community relationships through marketing events in Houston area• Provided services and solutions to customer’s concerns and requests• Promoted current promotions and new products monthly

Bryan, Tx

• Established customer relationships by assisting with all banking transactions such as withdrawals, deposits and loan transactions• Maintained accurate track of daily transactions and cash drawer for end of day balancing• Provided information on bank products and services to non-customers

Master Of Business Administration - Mba, Human Resources Management, 3.8 Gpa

1st Place in MBA Conference Fall 2021

Bachelor Of Arts - Ba, Business/Corporate Communications

Minor in Business Foundations Corporate Entrepreneurship Certificate