Ana Huertas

Ana Huertas Email and Phone Number

Hospitality Concierge, Trainer & Operations Professional @ AVYACHTS
fort lauderdale, florida, united states
Ana Huertas's Location
Fort Lauderdale, Florida, United States, United States
Ana Huertas's Contact Details

Ana Huertas work email

Ana Huertas personal email

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About Ana Huertas

As I look back on my career in the high-end hospitality industry, there are some aspects of my work that truly inspire me to be at my best. First, I love to take care of guests and ensure that their experiences are high-touch, consistent, personalized and memorable. I pride myself on remembering the detailed preferences of clients and delivering them to their delight. In this industry, it is the attention to details that differentiates a good guest experience from the exceptional.Second, I pride myself on educating and coaching team members to push beyond their limits and perform at levels they didn’t think were possible. I have designed and delivered countless training courses across a wide range of client service and operational topics. When I see my team members execute at a high level and exceed guest expectations, I know that my role as an educator has been fulfilled.Finally, I like the variety in what I do every day. I wear many hats and frequently pivot from client service responsibilities to training and operations. “Variety is the spice of life” and this is something that engages me in my work.

Ana Huertas's Current Company Details
AVYACHTS

Avyachts

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Hospitality Concierge, Trainer & Operations Professional
fort lauderdale, florida, united states
Website:
avyachts.com
Employees:
3
Ana Huertas Work Experience Details
  • Avyachts
    Assistant Manager, Operations & Training
    Avyachts 2018 - Present
    Miami/Fort Lauderdale Area
    Hired to lead client services, operations and employee training for a shared-ownership yacht business. Acted as point of contact for clients/captains and liaison between owners and crew. Drove high levels of client satisfaction by managing specific customer preferences, implementing consistent client service policies/procedures and ensuring crew was trained to an elite level. Designed/implemented innovative training programs (using a variety of formats) for crew members across the entire fleet and evaluated effectiveness. Assessed on-going training needs/trends and delivered just-in-time content that kept crew members current and growing. Responsible for operational activities, including hiring, on-boarding new employees and maintaining vessel standards.
  • Multiple Motor Yachts
    Chief Stewardess | 2Nd Stewardess
    Multiple Motor Yachts 2013 - 2018
    Miami/Fort Lauderdale Area
    Served as Chief Stewardess for multiple superyachts (ranging in size from 40m to 85m) including M/Ys Boardwalk, Libertas, MAG III, Li-Lien, Peacekeeper and SOC. Assumed 2nd Stewardess responsibilities for M/Ys Sovereign, Utopia III, Golden Compass, Cheetah Moon and Areti.Managed day-to-day vessel operations, including food/drink service, housekeeping, setting up interiors, running inventory checks, sourcing/ordering supplies, executing standard operating procedures and exceeding customer needs. Hired, on-boarded, trained and managed numerous crew member teams.
  • Motor Yacht Finish Line
    Cook Stewardess
    Motor Yacht Finish Line 2008 - 2009
    Miami/Fort Lauderdale Area
  • Motor Yacht Boardwalk
    3Rd Stewardess
    Motor Yacht Boardwalk 2006 - 2007
    Miami/Fort Lauderdale Area

Ana Huertas Skills

Space Planning Textiles Training Design And Delivery Operations Client Relations Lighting Design Art Direction Sustainable Design Interior Design Process Improvement Team Leadership Teamwork Color Schemes Fabric Selection Training Evaluation Detail Orientation

Ana Huertas Education Details

Frequently Asked Questions about Ana Huertas

What company does Ana Huertas work for?

Ana Huertas works for Avyachts

What is Ana Huertas's role at the current company?

Ana Huertas's current role is Hospitality Concierge, Trainer & Operations Professional.

What is Ana Huertas's email address?

Ana Huertas's email address is an****@****ail.com

What is Ana Huertas's direct phone number?

Ana Huertas's direct phone number is +156230*****

What schools did Ana Huertas attend?

Ana Huertas attended Fordham University, Art Institute Of Austin.

What skills is Ana Huertas known for?

Ana Huertas has skills like Space Planning, Textiles, Training Design And Delivery, Operations, Client Relations, Lighting Design, Art Direction, Sustainable Design, Interior Design, Process Improvement, Team Leadership, Teamwork.

Who are Ana Huertas's colleagues?

Ana Huertas's colleagues are Carly Franze.

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