As I look back on my career in the high-end hospitality industry, there are some aspects of my work that truly inspire me to be at my best. First, I love to take care of guests and ensure that their experiences are high-touch, consistent, personalized and memorable. I pride myself on remembering the detailed preferences of clients and delivering them to their delight. In this industry, it is the attention to details that differentiates a good guest experience from the exceptional.Second, I pride myself on educating and coaching team members to push beyond their limits and perform at levels they didn’t think were possible. I have designed and delivered countless training courses across a wide range of client service and operational topics. When I see my team members execute at a high level and exceed guest expectations, I know that my role as an educator has been fulfilled.Finally, I like the variety in what I do every day. I wear many hats and frequently pivot from client service responsibilities to training and operations. “Variety is the spice of life” and this is something that engages me in my work.