Anna Hsu Email & Phone Number

Taipei City, Taiwan, Taiwan

台灣 臺北市

台灣 臺北市 台北

台灣 新北市

Taipei

Satolas Ltd. was established in 1988. Our founder, who formerly worked in the chemical engineering industry and traveled frequently between Europe, US, and Taiwan for international business, became interested in European culture and decided to introduce its sophisticated merchandise to the developing Asian market. Our customers:EVA Airlines.CHINA Airlines.STARLUX AIRLINES CO.,LTDTigerair Airlines.Job description:*Bonded transportation-bonded cargoes import & export. *In-flight duty-free trade business with Airlines.*EVA Airline-Homedelivery *In charge of Fragrance / Makeup / Skincare / Timepiece / Accessory / Kids / Spirit / Confectionary products.*Customer contact window – Answer customer calls, requests, etc.*Responsible for assisting and identifying potential problems or abnormal conditions and establishing countermeasures and corrective action.*Ensure ERP procedures are followed in performance of job duties.*Other duties as assigned.

Taiwan Taipei

- Creates shipping documentation.- Transaction cost analysis ----Air export & Sea export.- Booking S/O and check related documents.(CO/Form A…)- Building shipping SOP and maintain the database.- Process product compliance report, including Non-Cadmium and Non-Lead declaration,Source inspection total status sheet,MSDS,Non-DG statement…..ect.- Documents all shipping-related concerns and organizes transportation schedule for customers to achieve customer satisfaction.- In charge of our account receivable.- Review the shipping SOP and update annually.- Maintains shipment files ,issues reports and responds to customer/agent inquiries regarding status of shipments.- Clarify RMA issues and help to release the Credit Note / Debit Note.- Handle the Offshore Banking Unit(OBU) account.- Provide customer service and serves in an administrative capacity.- Review customer orders, create pick worksheets on an as needed basis to efficiently meet the customer shipping schedule and satisfy the requested ship dates.- Take charge of Products Liability Insurance.- Fully sales support for whole project.- Works closely with Logistics providers to assure on-time shipments.- Release Shipping Advise.- Provide outer carton specification to avoid volume weight.- Risk management & insurance,submit the report to VP of sales.- Assist clients to combine the goods for export customs with other suppliers.

Taiwan Taipei

- Creates shipping documentation.- Documents all shipping-related concerns and organizes transportation schedule for customers to achieve customer satisfaction.- Booking S/O and check related documents.(CO/Form A…)- Maintains shipment files ,issues reports and responds to customer/agent inquiries regarding status of shipments.- Clarify RMA issues and help to release the Credit Note / Debit Note.- Coordinates Returned Merchandise Authorization (RMA) process with Agents /Customers, which includes RMA number.- Handle the Offshore Banking Unit(OBU) account.- Provide customer service and serves in an administrative capacity.- Review customer orders, create pick worksheets on an as needed basis to efficiently meet the customer shipping schedule and satisfy the requested ship dates.- Take charge of Products Liability Insurance.- Fully sales support for whole project.- Works closely with Logistics providers to assure on-time shipments.- Release Shipping Advise.- Business trip to China, Offering Quality Check service by our client’s requirements.