- Acted as proxy-Product Manager to create and present features for Lufa's online marketplace in order to enhance the user experience (managed product backlog and prioritization with Trello and design with Figma).- Collaborated with the engineering team to build comprehensive dashboards to enable data-driven decision's for the purchasing department. - Managed and mentored a team of two buyers who were responsible for all day-to-day operations.- Held weekly stand-ins with the operations and customer service teams to build best practices, share knowledge of products and refine operations to best suit the end-user.- Worked across teams, from marketing, customer service and logistics to ensure successful product launches and distribution.- Responsible for the development and growth of the fruits category of Lufa Farms' online marketplace by sourcing new partners, negotiating prices, promotions, contracts and improving current supplier relationships.- Increased margins by 12% while maintaining or lowering retail prices through better relationships, improving logistics and product visibility, forecasts and re-negotiating old prices and contracts over 10 months- Increased the average rating of the citrus category from 2.5 stars to 4.5 stars through better logistics, supplier relationships, communication and training with the warehouse packing team and sourcing more durable partners

- Responsible for product and supplier development, across produce and non-produce categories. - Managed a team of two junior purchasers to maintain product availability and inventory, respond to customer feedback and day to day operations for 5 categories- Successfully sourced and developed long term relationships with organic farms in Canada and the US to supply the Lufa Farms Marketplace. - Negotiate prices, promotions and contracts with over 50 suppliers.

• Responsible for maintaining product availability, sourcing, negotiating and on-boarding new suppliers and local partners• Communicate and build Lufa Farms’ vision of a food system that promotes fresh, local and responsible food according to our dream offering and seasonality• Manage four marketplace categories by auditing and building strategic plans including negotiated promotions, new product launches, marketing and merchandising, and supplier features• Successfully expanded variety according to Lufa’s mission test, resulting in doubled spending in each category and improved profit margins• Work across teams, from marketing to logistics to ensure successful product launches and distribution

• Designed and implemented strategies aimed at reducing food waste generated by the catering business, through composting and zero-waste events • Responsible for external relations by organizing community-based events, coordinating and creating content for the newsletter and social media, increasing the newsletter readership by 100% and the Facebook reach by 525%• Represented the social enterprise at various conferences, salons and workshops, resulting in collaborations and new contracts• Assisted the founder with market research, presentations and trial events in the start-up accelerator “Dobson X-1” for six weeks

• Researched food security with particular emphasis on the institutions and particularities of Ethiopia as a target market for a local social enterprise • Learned about the complex linkages between the public health and private sectors in developing a nutritional substitute for pregnant and lactating women

• Shadowed the Human Resources and Talent team, conducted barista, store manager and partner interviews • Participated in multiple quality assessment checks in stores around the Santiago region and Valparaiso • Led a research project into the global strategies at Starbucks, with particular focus on the successes and challenges of the operations in Chile and presented conclusions to the executive team• Participated in the Starbucks community work projects in orphanages in Santiago and led group activities such as baking and outdoor team games with children • Developed a strategy to reduce the waste generated by the head office in Santiago, which was presented to the CEO, José-Luis Portela, and ultimately approved for implementation