• Assembled and delivered food and supplies for catered functions to the scheduled locations.• Arranged buffet tables with food, beverage and service items according to standards.• Served food and beverages to anywhere between ten to one hundred guests.• Ensured guests receive friendly, courteous service at all times.• Maintained a clean and safe work environment.*furloughed due to Covid-19

• Enhanced cultural understanding between Chinese and the United States while teaching students between the ages of seventeen and nineteen. • Analyzed students’ knowledge in the fields of history and English grammar to develop lesson plans to close knowledge gaps and help students achieve at a higher performance level. • Tutored approximately ten freshman and sophomore college students.

• Assisted residents and guests with check-in and check-out procedures.• Delivered excellent customer service to all residents from emergencies to addressing general questions and needs.• Provided security, maintaining safety and educated residents of potential threats.• Assisted approximately twenty to thirty students and staff members daily.

* Provided high-quality customer service to optimize customer purchasing and payment process. Maintain and organize store displays to enhance product visibility and expedite product location activities* Initiated inventory control measures to sustain stock levels, and helped to order new inventories.* Managed and maintained displays as indicated by planograms, end cap, and bulk stack instructions.* Educated customers on available product options to meet and exceed customer service experience.* Resolved customer complaints or issues to strengthen store reputation and grow customer retention.