Ana João Afonso Email & Phone Number

Lisboa, Portugal

- Requirements Gathering: Conduct detailed analysis and gather business requirementsto ensure project alignment with organizational objectives;- Liaison Between Business and Delivery: Act as the key intermediary between businessunits and the IT team, ensuring clear communication and understanding between bothparties;- Carrying out QA and functional tests;- Development of documentation: BPMN streams, AS-IS and TO-BE;- Story Writing: Document user stories and detailed… Show more - Requirements Gathering: Conduct detailed analysis and gather business requirementsto ensure project alignment with organizational objectives;- Liaison Between Business and Delivery: Act as the key intermediary between businessunits and the IT team, ensuring clear communication and understanding between bothparties;- Carrying out QA and functional tests;- Development of documentation: BPMN streams, AS-IS and TO-BE;- Story Writing: Document user stories and detailed functional specifications to guidethe development team in delivering high-quality solutions. Show less

Lisboa, Portugal

-Development of electronic forms, applying business rules and using logical operators;-Integration into a multidisciplinary team (Business; Development; UIUX), following a SCRUM framework;-Carrying out QA and debugging tests;-Reporting bugs and change requests to the development team;-Development of web page accessibility tests;-Development of documentation for the implemented forms.

Lisboa, Portugal

-Bonds and equities transactions;- Management and support of SSI (Standard Settlement Instructions) setup requests sent by Back Offices within Global Markets;- Execution of setups in accordance with defined procedures;- Verification of all requests relevance and accordance with compliance rules;- Team building manager.

Lisboa, Portugal

- Personalized contact with clients;- Costumer Service;- Management of correspondence;- Management of Avila Selection Wine;- Events coordination.

Cascais, Lisboa, Portugal

- Yeld management: prices search and update;- Elaboration of Nationality Statistics;- Participation and elaboration of Marketing Plan, Forecast e Action Plan;- Support in the Groups and Events department: preparation of contracts, pro forma and service orders.

Lisboa E Região, Portugal

Reception:- Check in and Check Out tasks;- Rooming lists;- Atribution of key rooms;- Spa's reception.Touristic activities planning:- Sales of touristic activities for the hotel guests;- Guiding clients to the different touristic activities;- Gastronomical Advice;

Praia Da Areia Branca

- Part of the opening team;- Staff management;- Assistance with management logistics;- Operative system ZS rest.

Lisboa E Região, Portugal

Lisboa E Região, Portugal

Licenciatura, Tourism And Travel Services Management

Economics, 16