Ana Karla Duda De Carvalho Email & Phone Number

Montreal, Qc, Ca

Montreal, Qc, Ca

Montreal, Quebec, Canada

Workload Planning: Effectively plan, organize, and prioritize tasks in a team environment to meet service standards, manage one-time requests, and handle large projects. Analysis & Problem Solving: Analyze and resolve internal requests and workloads according to legislation and established guidelines. Make informed decisions impacting taxpayer satisfaction and compliance.Communication & Guidance: Communicate clearly with taxpayers, benefit recipients, and stakeholders, providing technical guidance and handling complex inquiries.Risk Assessment: Identify non-compliance and potential fraud cases, contributing to risk assessment tools to protect the tax and benefits system.Technical Proficiency: Skilled in utilizing computer systems and programs for data management, analysis, and correspondence creation.Analytical & Research Skills: Proficient in analyzing financial documentation and conducting thorough research to support decision-making.Interpersonal Skills: Excellent communication abilities, both written and verbal, with a talent for understanding and responding to diverse audiences.

License Management: Processed and analyzed documents submitted by daycare centers to amend, renew, or suspend licenses, ensuring adherence to regulatory requirements and guidelines.Subsidy Administration: Evaluated applications for subsidies, verifying the accuracy and completeness of documentation to facilitate timely and appropriate disbursements.Client Support: Provided daycare centers with detailed and relevant information on licensing, subsidies, and administrative processes, assisting them in navigating regulatory requirements.Regulatory Compliance: Ensured that all daycare centers met the necessary legal and regulatory standards by conducting thorough reviews and assessments of submitted documentation.Administrative Coordination: Managed records and maintained accurate documentation related to licensing and subsidies, ensuring data integrity and confidentiality.Stakeholder Communication: Collaborated with daycare centers and internal teams to streamline processes and address any issues or concerns promptly and effectively.

Montreal, Quebec, Canada

Administrative Support: Performed a variety of administrative tasks, including researching and processing confidential data, ensuring accuracy and discretion in handling sensitive information.Event Coordination: Organized and managed logistics for meetings and events, including sending invitations, booking rooms and vehicles, and preparing necessary materials.Correspondence Management: Handled incoming and outgoing correspondence, ensuring timely and effective communication with internal and external stakeholders.Resource Allocation: Efficiently managed the scheduling and allocation of resources, such as meeting rooms and vehicles, to support the operational needs of the teams.Collaboration: Worked closely with social workers and other team members to facilitate smooth operations and provide essential support in a dynamic and fast-paced environment.

Montreal, Quebec, Canada

Marketing Strategy Development: Developed and implemented effective marketing strategies to promote Canadian university courses to international students, increasing enrollment and visibility.Customer Profile Management: Created and updated detailed customer profiles to better understand student needs and preferences, enhancing targeted marketing efforts and personalized service.Sales and Customer Service: Guided international students through the process of selecting and enrolling in Canadian university courses, providing exceptional customer service and support throughout their educational journey.Document Preparation: Prepared and processed necessary documentation for the application and equivalence of university diplomas, ensuring compliance with academic and regulatory standards.Client Relations: Maintained strong relationships with students and educational institutions, fostering a supportive network and ensuring smooth communication and collaboration.Market Analysis: Conducted market research to stay informed about trends and opportunities in international education, adjusting strategies accordingly to meet evolving demands.

Recife, Brazil

Observatório Feminino was a company dedicated to empowering women through a strong online presence, promoting debates, and organizing events.Team Leadership: Managed a team of seven, including journalists, fostering a collaborative and productive work environment to achieve editorial and organizational goals.Event Planning and Organization: Planned and organized events focused on women's rights, held in bookstores, libraries, and convention halls, raising awareness and fostering community engagement.Fashion Event Coordination: Organized fashion events to drive advertiser sales, successfully increasing visibility and revenue for the magazine.Editorial Oversight: Edited and supervised the production of three major magazine publications, ensuring high-quality content that highlighted women's participation in society and addressed their challenges.Content Development: Conducted debates, carried out interviews, and presented data on women's issues, creating compelling and informative articles that resonated with our audience.Stakeholder Engagement: Built and maintained relationships with key stakeholders, including advertisers, event venues, and influential figures, enhancing the magazine’s reputation and reach.

Recife E Região, Brasil

The Justice Court of Pernambuco is a judicial institution in Brazil responsible for ensuring the administration of justice, resolving legal disputes, and upholding the rule of law within the state of Pernambuco.Legal Report Drafting: Drafted comprehensive legal reports, presenting clear and well-researched analyses to support judicial decision-making.Advisory Services: Advised the Court and other judicial entities on complex legal and financial matters, contributing to informed and effective decisions.Judicial Support: Assisted judges with legal research and case analysis, providing detailed insights and recommendations based on thorough examination of legal precedents and relevant statutes.Decision Review: Reviewed judges' decisions for accuracy and compliance with legal standards, ensuring the integrity and consistency of judicial outcomes.Research and Analysis: Conducted extensive legal research to support case preparations and court proceedings, ensuring all relevant information was considered.Collaboration: Worked collaboratively with judge and court staff to facilitate efficient case management and resolution.

Lagoa Grande, Pe

As a Coordinating Lawyer for Social Assistance at Lagoa Grande City Hall, the role involves overseeing legal matters related to social services, providing legal counsel on social assistance programs, ensuring regulatory compliance, and advocating for the rights and needs of vulnerable populations within the municipality.Legal Assistance: Provided comprehensive legal assistance to women and children victims of domestic violence, ensuring they received the protection and support they needed.Public Safety Planning: Organized a public consultation forum to develop the Pernambuco State Public Safety Plan, addressing violence and enhancing safety measures across the state.Collaborative Work: Collaborated closely with multidisciplinary teams, including psychologists, social workers, and youth protection organizations, to deliver holistic support and services to victims.Advocacy and Outreach: Advocated for the rights and well-being of domestic violence victims, raising awareness and fostering community engagement through outreach programs.Policy Development: Contributed to the development and implementation of policies aimed at reducing violence and improving public safety, ensuring they were informed by community needs and expert insights.Community Engagement: Engaged with local communities to understand their concerns and priorities, integrating their feedback into the public safety initiatives and legal support services.

Aec, Administrative Assistant And Secretarial Science, General

Dec, Business In Management

Criminal Law Courses, Criminal Justice/Law Enforcement Administration

Specialization, Civil Procedural Law

Bachelor'S Degree, Law, 9.7 Tcc