Ana Kroll Email & Phone Number

When someone asks me what I love the most about my position, I never hesitate to provide an answer. Without a doubt, the international component of helping my customers and working with people from all over the world is my passion. As a Senior Customer Service Analyst with Delta Faucet Company, I am lucky enough to learn about other cultures as part of my job. And as if that wasn’t enough, I get to analyze global industry trends and manage my accounts located in Mexico, South America and Brazil, all while fostering meaningful business relationships.There is nothing quite like the feeling I get at the end of the day when I’ve finished a particular task, project or initiative and I know I’ve truly made a difference … for a customer, a colleague or fellow Delta team member. My belief is that we’re really all in this together, and I will step in wherever I’m needed in order to help - whether it’s in my job description or not.Whenever there is an opportunity to be creative and innovative in order to find solutions, streamline processes or develop new ideas, I’m all in. In fact, this attitude is what helps me thrive not only at work, but in my personal life, too. Colleagues often describe me as being passionate, and this word also applies accurately to my attitude toward traveling. Whether it’s long or short trips, domestic or international, it has always been a great experience. I’m also an avid runner, having participated in few marathons in the last 11 years - my favorite being the Boston 2013 Marathon. The one thing I really appreciate about long runs is the preparation process, which is actually a good example of how I prepare for work projects; it all happens in stages and you have to organize your schedule, prepare a timeline and work hard in order to get across that finish line. Additional skills and talents include:• Confidence • Ability to execute• Modesty, hardworking and consistency• Customer care • Determination• Integrity

Listed skills include Process Improvement, Cross Functional Team Leadership, Continuous Improvement, Customer Service, and 21 others.

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  Instituto Tecnológico De Ciudad Juárez