Directora Operaciones Con Clientes
Current
Sep 2017 - Present
AeroLeads people directory · profile
Ana Lerma Email & Phone Number
Directora operaciones con clientes
at
Teka Group
1 work email found
@teka.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Directora operaciones con clientes
Location
Tres Cantos, Community of Madrid, Spain
Company size
Who is Ana Lerma? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Ana Lerma is listed as Directora operaciones con clientes at Teka Group, a with 346 employees, based in Tres Cantos, Community of Madrid, Spain. AeroLeads shows a work email signal at teka.com and a matched LinkedIn profile for Ana Lerma.
Ana Lerma previously worked as Consultora Freelance at Unisono Business Solutions and Senior Consultant at On Soluciones. Ana Lerma holds Derecho from Universidad Autónoma De Madrid.
Company email context
Email format at Teka Group
This section adds company-level context without repeating Ana Lerma's masked contact details.
{first_initial}{last}@teka.com
89% confidence
AeroLeads found 1 current-domain work email signal for Ana Lerma. Compare company email patterns before reaching out.
Profile bio
About Ana Lerma
Orientada desde el inicio de mi carrera laboral al Contact Center, Customer Experience y gestión de equipos.Especializada en la gestión de RRHH del Contact Center. Desarrollo de personas. Relaciones con Clientes interno y externo. Dimensionado de servicios y análisis de la demanda, elaboración de Procedimientos, Cuadros de Mando, Kpi's, diseño de planes de carrera y formación a empleados. Implantación tecnológicas orientadas al cliente y al usuario, reduciendo tiempos de tareas y agilizando procesos de compañía. Especializada en planes de fidelización y retención de clientes. Implantación para tratamiento y procesos de clientes Vip's.Competencias: Orientación al logro, Liderazgo, Iniciativa, Desarrollo de personas, Gestión del cambio, Trabajo en equipo, Razonamiento conceptual, Optimización del tiempo en el desarrollo de tareas o proyectos.
Listed skills include Liderazgo De Equipos, Estrategia Empresarial, Team Management, Call Centers, and 32 others.
Current workplace
Ana Lerma's current company
Company context helps verify the profile and gives searchers a useful next step.
Teka Group
8 roles · 22 years
Ana Lerma work experience
A career timeline built from the work history available for this profile.
Consultora Freelance
Consultora para implantación de soluciones Contact Center.
Jan 2016 - Sep 2017
Jan 2015 - Sep 2017
Responsable Operaciones Y Dirección Contact Center
Dirección contact center interno y externo. Elaboración ofertas clientes, Consecución de KPI's, dimensionados, implantación campañas informativas para clientes. Seguimiento supervisores, Cuadros de Mando.Reuniones periódicas con clientes.Objetivos por cuenta de resultados.Implantación app para posicionamiento geográfico de trabajadores, gestión incidencias y fichaje entrada/salida. Reporte de informes.
Jul 2012 - Dec 2014
Manager Postventa
Responsable Postventa para empresas de entretenimiento. Contact Center y areas de logistica en puntos de venta.
Sep 2008 - Dec 2014
Miembro Directivo De La Junta
2008 - 2009
~1 yr
Directora Cgc
Prosegur
2005 - 2008
~3 yrs
Responsable De Servicios
Cibernos
Jan 1998 - Jan 2005
Team & coworkers
Colleagues at Teka Group
Other employees you can reach at teka.com. View company contacts for 346 employees →
SA
Serpil Ayhan Ströbl
Colleague at Teka GroupIstanbul, Türkiye, Turkey
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LC
Leonardo Capelas Romeu
Colleague at Teka GroupGreater Madrid Metropolitan Area, Spain
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HK
Hasan Keser
Colleague at Teka GroupTürkiye, Turkey
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AS
Anouar Saber
Colleague at Teka GroupCasablanca, Casablanca-Settat, Morocco
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SL
Susana López
Colleague at Teka GroupConcepcion, Biobío Region, Chile
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ES
Eli̇f Si̇yahkoç
Colleague at Teka GroupTürkiye, Turkey
View →
JF
José Florido
Colleague at Teka GroupGreater Sevilla Metropolitan Area, Spain
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JS
Julio San Emeterio Herran
Colleague at Teka GroupGreater Santander Metropolitan Area, Spain
View →
ST
Santos Tamparillas Martínez
Colleague at Teka GroupGreater Zaragoza Metropolitan Area, Spain
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AV
Alberto Valencia
Colleague at Teka GroupMexico
View →
Serpil Ayhan Ströbl
Colleague at Teka GroupIstanbul, Türkiye, Turkey
View →
LC
Leonardo Capelas Romeu
Colleague at Teka GroupGreater Madrid Metropolitan Area, Spain
View →
HK
Hasan Keser
Colleague at Teka GroupTürkiye, Turkey
View →
AS
Anouar Saber
Colleague at Teka GroupCasablanca, Casablanca-Settat, Morocco
View →
SL
Susana López
Colleague at Teka GroupConcepcion, Biobío Region, Chile
View →
ES
Eli̇f Si̇yahkoç
Colleague at Teka GroupTürkiye, Turkey
View →
JF
José Florido
Colleague at Teka GroupGreater Sevilla Metropolitan Area, Spain
View →
JS
Julio San Emeterio Herran
Colleague at Teka GroupGreater Santander Metropolitan Area, Spain
View →
ST
Santos Tamparillas Martínez
Colleague at Teka GroupGreater Zaragoza Metropolitan Area, Spain
View →
AV
Alberto Valencia
Colleague at Teka GroupMexico
View →
1 education record
Ana Lerma education
FAQ
Frequently asked questions about Ana Lerma
Quick answers generated from the profile data available on this page.
What company does Ana Lerma work for?
Ana Lerma works for Teka Group.
What is Ana Lerma's role at Teka Group?
Ana Lerma is listed as Directora operaciones con clientes at Teka Group.
What is Ana Lerma's email address?
AeroLeads has found 1 work email signal at @teka.com for Ana Lerma at Teka Group.
Where is Ana Lerma based?
Ana Lerma is based in Tres Cantos, Community of Madrid, Spain while working with Teka Group.
What companies has Ana Lerma worked for?
Ana Lerma has worked for Teka Group, Unisono Business Solutions, On Soluciones, Stock Uno Grupo De Servicios, and Stock Uno.
Who are Ana Lerma's colleagues at Teka Group?
Ana Lerma's colleagues at Teka Group include Serpil Ayhan Ströbl, Leonardo Capelas Romeu, Hasan Keser, Anouar Saber, and Susana López.
How can I contact Ana Lerma?
You can use AeroLeads to view verified contact signals for Ana Lerma at Teka Group, including work email, phone, and LinkedIn data when available.
What schools did Ana Lerma attend?
Ana Lerma holds Derecho from Universidad Autónoma De Madrid.
What skills is Ana Lerma known for?
Ana Lerma is listed with skills including Liderazgo De Equipos, Estrategia Empresarial, Team Management, Call Centers, Centro De Llamadas, Gerencia De Ventas, Team Leadership, and Negotiation.
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