Lyssa Lucien Email & Phone Number

United States

As a Program Specialist, I manage a caseload of up to 90+ residents in housing program, ensuring strict compliance with federal and state policies. I collaborate with the U.S. Department of Housing and Urban Development (HUD) to implement program policies and align operations with their guidelines.I facilitate relocations, oversee recertifications, and manage inter-agency transfers while maintaining clear communication between tenants, property owners, and stakeholders. Serving as a primary liaison, I resolve conflicts and advocate for tenant rights during hearings.Additionally, I work with cross-functional teams, including Owner Services, to negotiate rent increases and with Inspections to ensure unit compliance. My proactive, compliance-driven approach supports Metro Housing Boston’s mission to provide secure and equitable housing solutions for all residents.

United States

Oversaw the planning and execution of private events, parties, and exclusive gatherings at Sugar Factory. Coordinated with clients to understand their vision, tailored event packages, and handled all logistics, including menu selection, setup, and on-site management. Ensured a memorable guest experience by providing personalized service and resolving any challenges that arose. This role honed my skills in client relations, event management, and multitasking in a high-energy environment.

Greater Atlanta Area

Oversaw daily office operations, managed vendor relationships, and collaborated with property management and maintenance teams to ensure a compliant and safe work environment. Facilitated new hire onboarding, including orientation and I-9 verification, and supported security system management. Worked closely with senior executives, including VPs, the CEO, and the CFO, to coordinate events and meetings, ensuring smooth execution and logistics.

Master Of Social Work - Msw, Social Work

Bachelor Of Business Administration - Bba, Marketing, 4.0

Activities and Societies: Student Bridges, Haitian American Student Association, University Program Council

Education record