Nicholas Green Email and Phone Number

Senior Consultant (Band 8), part of IBM Services’ Consulting Leadership Team and serving the APAC region in the following:
IMPLEMENTATION OF IBM INVENTORY OPTIMIZATION (SaaS)Through 4 to 7 month projects involving regular collaboration with clients, conducting training and workshops, I led the software implementation (customisation) to suit each business' optimisation goals, ERP systems, internal processes and constraints. These clients included:• Origin Energy (Australia)• Shell QGC (Australia)• Petronas (Malaysia)• Emirates Global Aluminium (UAE)• PanAust Limited (Laos)TRAINING OF IBM COLLEAGUESTo expand our products’ reach, I ran one to two week training workshops for teams of IBM colleagues in South Africa, India, Japan and Germany, teaching optimisation theory and the successful use of IBM Inventory Optimization (US-spelled) software also known as MRO IO. Milestones:• 100% of implementation projects delivered in budget, on time• Developed a new version of IBM’s system-wide IO Cost Model, for improved optimisation results and clarity for over 40 IBM clients (2019)• 10/10 net promoter score, derived from independent client satisfaction surveys, following a 6 month implementation project with PanAust (2022)

Oniqua, since acquired by IBM, was a small (40-50 global staff) SaaS provider specialising in Inventory Optimisation for MRO — the operational arms of Mining, Oil and Gas and Utilities companies across dozens of countries. My responsibilities as an Oniqua Analyst under the Customer Success team included:CLIENT ENGAGEMENT
Quarterly workshops with Supply Chain managers from BHP, FMG, Newmont and Alcoa to present inventory optimisation progress, to capture and address any further challenges in getting maximum value from Oniqua Analytics Solution (OAS).OPPORTUNITY ASSESSMENTSUsing ERP data for new and existing clients, I assessed current inventory performance against opportunities for improvement — balancing inventory levels using a scientific approach to forecasts and variability buffers.TRAINING AND COACHINGDelivered multi-day workshop sessions to Oniqua's following clients, on-site:• Rio Tinto Oyu Tolgoi (Mongolia)• Rio Tinto Iron Ore (Australia)• Rio Tinto Aluminium (Australia)• Newcrest Lihir (Papua New Guinea)• Newcrest Cadia Valley (Australia)• Peak Gold (Australia)• PT Vale (Indonesia)• Nordgold (Russia)• MRO Logistics / Rumo Rail (Brazil)• Abu Dhabi Marine Operating Co. (UAE)• Endeavour Energy (Australia)These 5 day sessions covered inventory management principles, utilising Oniqua's products and navigating internal obstacles (such as disputes between departments), and were a great opportunity for me to learn about each of our clients' real-world issues.Milestones:• 100% retention of clients in my regional scope• Opportunity Assessments played a role in winning 4 new major SaaS contracts for Oniqua (Petronas, Origin Energy, MMG, Nordgold)• At PT Vale in 2018: USD $1.2 Million reduction in stocking levels applied in workshop sessions• At BHP (BMA) in 2018: Extended full-time, on-site service engagement from 1 to 3 months• At BHP (BMA) in 2018: AUD $4.7 Million reduction in stocking levels applied

Responsible for Inventory and Demand Forecasting globally at Aesop, an end-to-end luxury skincare company born in Melbourne and growing rapidly across 12 markets in Europe, United States and East AsiaMilestones:• Maintained Stockturn Ratio (over 7) during Aesop's fastest-ever revenue growth rate, and a 50% YOY growth in weighted-average lead times from Australia, due to the global store investment• Implemented new tools and processes for demand forecasting, and supply and shipment planning, which improved forecast accuracy by incorporating point-of-sale level demand data• Minimised capital and fixed manufacturing costs by optimising production batch sizes, and prioritised expediting efforts to assist the purchasing and logistics teams in reducing stockout risks over this challenging period• Automated data scraping and validation from several warehouse management systems (prior to Aesop's first investment in an ERP system in 2014)

ActewAGL is Canberra's primary utilities provider. From the main (hub) warehouse, an experienced Demand Analyst and I were responsible for managing over $10 Million of inventory in 4 warehouses, for the maintenance and repair of Electricity, Gas, Water assets across the region. Milestones:• Successfully implemented Oniqua OAS, to adopt a scientific approach to Inventory Optimisation for thousands of line items. This experience led to me working for Oniqua directly in 2013. • 8% reduction in Stock On Hand value between 30 June 2011 and 30 March 2012

Representing a software company and serving Paramount Pictures Australia, driving a Walmart-style vendor managed inventory system (VMI) to perform store-level, daily sales analysis and inventory optimisation.

Over the Japanese ski season, I was responsible for the accounts of managed holiday apartments in Niseko, Hokkaido.