Anam Siddiqui Email & Phone Number

Katy, TX, US

• Successfully managed two clinics, overseeing staff and daily operations with a focus on efficiency and patient care.
• Spearheaded change management initiatives to enhance clinic culture, resulting in heightened employee engagement and a more collaborative environment
• Monitored and maintained daily statistics, including overseeing deposit reconciliation and bank preparations
• Conducted comprehensive new hire training and ongoing staff development to ensure high-quality performance
• Authorized, coordinated, and monitored daily site activities, including supply ordering, IT, maintenance, and phones
• Proactively managed physician, sonographers, and ancillary schedules to ensure timely patient care and documentation

Richmond, Texas, United States

• Manage all front-office activities to optimize facility workflows and patient management and provide comprehensive administrative support to clinic and office personnel, including appointment management, billing and.
• Ensure patient satisfaction, including troubleshooting when there is a complaint and developing process improvements to prevent recurrences
• Supervise patient scheduling, registration, financial counseling, medical records, billing and collection, data entry and processing, and cash posting
• Evaluate employee productivity and staffing needs while overseeing a staff of 15 direct/indirectemployees
• Interview, hire, and train a productive medical office team and conduct performance reviews
• Ensure that the staff use the correct coding when designating the diagnosis

Richmond, Texas, United States

• Created and maintained confidential patient files; implemented EHR systems to automate patient records management.
• Coordinated appointments with doctor and patients’ schedules and make any modifications, such as cancelations or date changes, as necessary
• Addressed and responded to incoming/outgoing calls and correspondence
• Provided friendly and accurate customer service to patients as well as prospective patients by seeing to their comfort while in the waiting room
• Assisted in ordering supplies, taking inventory, and stocking and cleaning exam rooms and mail distribution
• Transcribed all notes and documents related to treatments

Houston, Texas, United States

• Drove sales profitability for the store and provided outstanding customer service to new and existing customers to maintain long term customer relationships
• Achieved monthly sales quota by using cross selling techniques for wireless phones, accessories, and service plans
• Hired, coached, trained, and managed a small team of employees through the use of daily observation forms, monthly one on one meetings, and on the spot redirect coaching
• Managed daily schedule for shift personnel to ensure optimal efficiency
• Tracked monthly results and trends for business forecasting
• Maintained efficient inventory levels and cash deposits in a timely manner

Bachelor'S Degree, Psychology

High School Diploma