Ana M. G. Email & Phone Number

Bogotá, Bogota, Co

Bogotá, Capital District, Colombia

- Creation of improvement plans to improve customer experience.-Identification of processes and proposal of improvements, training more than 160 employees.- Compilation and analysis of information to improve the Member Experience.- Coordination and leadership of the Member Service Committee.- Development of the MásEmpleo Orientation web page, ANDI's employment agency. (wordpress)

Bogotá, Capital District, Colombia

- Planning and development of TDTalks with more than 300 participants.- Preparation of reports and analysis on current Digital Transformation issues.- Planning and development of the 4th version of ANDI's Digital Transformation Survey in Survey123 Connect.- Co-writing of an article for ANDI's A magazine, CEC version.

Bogota, D.C., Capital District, Colombia

- Help to increase Chamber affiliations by 7.1%, generating higher revenues and surpassing the proposed goal for 2022 (3 companies).- Collaborated in the planning of the public policy document "Colombia Digital Country" Vol.2, which will serve as a public policy guide for the Government 2022-2026.- Strengthening of relations between the Chamber, affiliates and international allies.- Planning, follow-up and development of 2 events: Shared Services Center Forum with more than 400… Show more - Help to increase Chamber affiliations by 7.1%, generating higher revenues and surpassing the proposed goal for 2022 (3 companies).- Collaborated in the planning of the public policy document "Colombia Digital Country" Vol.2, which will serve as a public policy guide for the Government 2022-2026.- Strengthening of relations between the Chamber, affiliates and international allies.- Planning, follow-up and development of 2 events: Shared Services Center Forum with more than 400 attendees and Innovation Land Summit with more than 600 participants. Show less

Bogota,D.C., Capital District, Colombia

- Promote the Internal organization of projects through guidelines and resources.- Design and implementation of a recruitment plan.- Successful completion of 2 recruitment processes for the company.

Bogota,D.C., Capital District, Colombia

- Follow-up and recognition of areas of opportunity, creating action plans for the team.- Design and implementation of a system error self-management plan to improve efficiency.- TOP 5 Performer of the first quarter 2021- Certification in the Coaching Increyble Onelink Model.

Bogotá, Capital District, Colombia

- Contributed in the planning and elaboration of the second document of the Chamber "Colombia a digital country", focused on 5 strategic pillars.- Responsible for the logistics and relationship with 5 of the 30 speakers of the VII ANDI Innovation Land Summit.- Established external relations with the BPO/ITO/KPO Board of SENA, strengthening the Chamber-SENA relationship.

Diploma Of Education, Non-Profit/Public/Organizational Management, Certificado En Estrategias De Membresía Efectivas Y Servicios Relevantes

Activities and Societies: Las Organizaciones Empresariales (OEs) deben representar los intereses colectivos de las empresas para mejorar.

Certified Tech Developer, Business/Office Automation/Technology/Data Entry, Certified Tech Develope

Activities and Societies: Fundamentals, Infrastructure, Product Quality, Databases, Complementary technical workshops, Soft Skills.

Public Managment, Government And International Affairs

Entrepreneurship Diploma, Entrepreneurship/Entrepreneurial Studies, Diploma Certificate

I received a scholarship to attend this course, the main purpose of which was to develop skills in business model and business plan.

Igcse - International Certificate Of Secondary Education