“Her deep roots in law and business had gave her the unique ability to develop ideas that resonate with businesses while assisting business people to think beyond boundaries in solving problems, developing themselves and their companies. She's also a natural-born motivator and optimist.” - Joanna Kalowski.Ana co-designs and co-leads development processes and learning solutions to a diverse mix of clients. Ana integrates different roles, as consultant, conflict resolution expert, facilitator and coach.Thanks to her past experience as business leader, motivator and high achiever in the international corporate world, Ana’s style is direct, honest, practical, insightful and very positive. In the executive coaching arena and in the mediation field, Ana takes a multi-disciplinary approach combining her coaching, mediation and business expertise with the latest research in applied positive psychology & neuroscience. When you ask Ana what makes her move forward, here’s what she says … “I am passionate about helping individuals think, and with executive coaching, facilitation and mediation, I really can make my passion come true and have a meaning in what I do.” Ana is founder of ICFML the leading mediation certification organization in Portuguese speaking countries. She partners with individuals and organisations who believe in mediation as a tool for promoting peace in society, and she promotes programs that allow Portuguese-speaking mediators to develop their practice to the level of international standards, in their own language. Being very active across frontiers and cultures, she has focused her practice in the last years on the impact of online technology on the skills of ADR neutrals and facilitators and has delivered lectures on that topic and co-developed ODR Foundations Training https://odrfoundationstraining.com/. Her most recent project is the Universal Disclosure Protocol for Mediation (UDPM) www.udpm.org. In addition, Ana emphasises the importance of incorporating conflict resolution skills into the skillset of the younger generation, and therefore teaches negotiation and mediation at universities around the world.Specialities: International leadership | executive team coaching | executive coaching | business & organisation transformation | conflict resolution expert | negotiation and mediation teacher | online individual and group coaching .