- Perform accounting and financial activities, such as bank reconciliation, invoicing, administration of accounts payable/receivable, cash flow, and budget preparation.- Manage and update information in financial management systems such as ERP and Oracle.- Track operational expenses and validate analyses and variations within the P&L.- Develop and present management reports to the board of directors and other areas of the company.- Support the development of financial strategies for business growth.- Collaborate with the controller team in the annual budget preparation and monthly reporting closure.

- Oversaw day-to-day operations of 101 room hotel with staff of 21 employees- Prepared annual budgets with controls to prevent overages.- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.Slashed overhead costs by 30% with supplier's negotiation, reviewing and approving billing invoices and expense reports that resulted in limited financial discrepancies.- Evaluated suppliers to maintain cost controls and improve operations.- Developed and maintained relationships with customers and suppliers through account development.- Increased customer service ratings through personable service.- Greeted and assisted guests by gathering information pertaining to reservations or requests.- Hired and trained new employees, demonstrating best methods for serving clients and guests.- Introduced new methods, practices and systems to reduce turnaround time.- Established internal databases and record management systems to enhance accuracy and integrity of documentation and data.- Participated in financial activities such as setting room rates, establishing budgets and allocating funds to departments.

- Oversaw day-to-day operations of and average of 140 room hotel with staff of 25 employees- Oversaw a new hotel construction of 255 rooms and grand opening in Vitória da Conquista- I established and maintained documented procedures, work instructions, and records to ensure traceability, consistency, and effectiveness of operations in relation to ISO standards.- Responsible for conducting training programs throughout the hotel to raise awareness among the staff regarding the requirements of ISO 9001 and 14001 standards, ensuring that all employees understand their roles in compliance.- Oversight of audits to ensure that the hotel maintained ISO 9001 and ISO 14001 certification.- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.- Monitored security to protect employees, customers and property.- Reduced supply expenses, cut production costs and lowered financial expenditures to increase the bottom line.- Led and managed daily operations of the hotel restaurant, ensuring smooth and efficient functioning.- Oversaw the recruitment and interview process for hiring restaurant staff, as well as created and managed staff work schedules.- Implemented comprehensive staff training programs and continuously monitored and evaluated staff performance.- Managed inventory levels and implemented effective control measures to optimize costs and maximize revenues.- Proactively addressed customer complaints to ensure a high level of customer satisfaction and adherence to health and safety regulations.- Established strong relationships with clients, assisting in the coordination of reservations and group business.- Reviewed sales and gross profit report to assess company efficiency.- Compiled financial data to comply with the budget.- Strengthened operational efficiency to remain cost-effective while maintaining quality service.