Ana Maria Heleno Email & Phone Number

Coimbra, Coimbra District, Pt

Portugal

Coverflex is on a mission to improve the way companies compensate their people, making it more transparent, flexible and easier for everyone to make the most of what they get.Through a fully digital solution, Coverflex helps companies manage every part of compensation beyond salary — benefits, insurance, meal allowance and exclusive discounts — while empowering people to spend on what suits them best.

Lisboa, Portugal

Content Designer for OLX’s Motors platforms: Standvirtual (Portugal), Otomoto (Poland) and Autovit (Romania)- Worked closely with UX Researchers, Product Designers and Product Managers to ensure that product content met user needs and expectations, always striving for consistency, clarity and usefulness- Crafted content considering all possible interfaces (desktop, mobile web and mobile apps), adapting to each one whenever necessary- Discussed and influenced design… Show more Content Designer for OLX’s Motors platforms: Standvirtual (Portugal), Otomoto (Poland) and Autovit (Romania)- Worked closely with UX Researchers, Product Designers and Product Managers to ensure that product content met user needs and expectations, always striving for consistency, clarity and usefulness- Crafted content considering all possible interfaces (desktop, mobile web and mobile apps), adapting to each one whenever necessary- Discussed and influenced design decisions to ensure that all content (not just words) was presented and organized in the clearest way possible to create seamless experiences- Wrote for different UI components, scenarios and contexts, such as buttons, feedback banners, tooltips, tags, forms, error messages, success messages, login pages, payment pages, and transactional emails (to name a few)- Followed-up with translators and localization specialists to ensure that user-facing content kept its meaning and quality across all markets- Created content guidelines for OLX’s Design System: I’ve helped shape the template currently in use and worked on content guidelines for different UI components (the main goal was to create a common base for Product and Content Designers to help guide design decisions, aiming for content consistency and alignment across all products)- Worked on the Motors Glossary- Supported UX Researchers by reviewing interview and survey scripts Show less

Coimbra, Portugal

- Co-creator and trainer in the first UX Writing course in the company- Content Design consultant in projects for the public and private sector, working with UX Researchers, UX/UI Designers, Engineers, and Project Managers- Contributor in the translation of all levels of the UX-PM certification (Tangível is a member of UXAlliance)- Copywriter, editor, and reviewer, supporting the Marketing team with content for social media, company websites, articles, and internal… Show more - Co-creator and trainer in the first UX Writing course in the company- Content Design consultant in projects for the public and private sector, working with UX Researchers, UX/UI Designers, Engineers, and Project Managers- Contributor in the translation of all levels of the UX-PM certification (Tangível is a member of UXAlliance)- Copywriter, editor, and reviewer, supporting the Marketing team with content for social media, company websites, articles, and internal eventsMain clients: Câmara Municipal do Porto, Direção-Geral da Política de Justiça (DGPJ), Santander, Talkdesk Show less

Took on short freelance jobs while transitioning from HR to UX

Porto E Região, Portugal

- Creation and management of all internal communications, aligned with HR Business Partners and the People Operations team- Copywriting for internal policies, procedures and platforms- Definition and content creation for internal initiatives (e.g. Onboarding, Buddy Program, Music Project)- Alignment of visual identities and layouts with designers- Close work with the Communication & Marketing team, aligning key cultural messages with HR processes- Sourcing and recruiting for… Show more - Creation and management of all internal communications, aligned with HR Business Partners and the People Operations team- Copywriting for internal policies, procedures and platforms- Definition and content creation for internal initiatives (e.g. Onboarding, Buddy Program, Music Project)- Alignment of visual identities and layouts with designers- Close work with the Communication & Marketing team, aligning key cultural messages with HR processes- Sourcing and recruiting for IT open positions: creating and publishing job ads, screening CVs, interviewing, articulating with IT teams and hiring managers, managing and following-up with candidates- Onboarding of new employees- Process development and improvement (mostly on employer branding and candidate experience) Show less

Porto E Região, Portugal

- Sourcing and recruitment for IT open positions- Interview and candidate management- Follow-up of ongoing processes with business managers

Fareham, England

- Support recruitment and selection for all open positions- Liaise with external recruiters and hiring managers- Manage job adverts and incoming CVs- Track and follow-up with applicants- Administrative and logistics support (schedule interviews, book and prepare meeting rooms, update calendars)- Update employee records- Create monthly HR reports (sickness records, new starters and employee turnover)- Update the organization charts- Manage and update the company's… Show more - Support recruitment and selection for all open positions- Liaise with external recruiters and hiring managers- Manage job adverts and incoming CVs- Track and follow-up with applicants- Administrative and logistics support (schedule interviews, book and prepare meeting rooms, update calendars)- Update employee records- Create monthly HR reports (sickness records, new starters and employee turnover)- Update the organization charts- Manage and update the company's library- Plan and organize the Christmas party- Support other internal activities when required Show less

Lisboa E Região, Portugal

- Recruitment and selection: create and manage job adverts, CV screening, interviews, candidate follow-up after placement- Update and manage candidate database- Plan and conduct workshops with students (soft skills, employability, CV and personal marketing).- Executive search- Strategic HR consulting projects: performance and job fit assessment- Contact and engage with Universities- Search and contact with potential clients- Market research

Master'S Degree, Work, Organizational And Human Resources Psychology

Activities and Societies: Mondeguinas - Tuna Feminina da Universidade de Coimbra

Bachelor'S Degree, Psychology

Activities and Societies: Mondeguinas - Tuna Feminina da Universidade de Coimbra

Workshop: Design Thinking For Business Innovation

Workshop: Work Together Anywhere, By Lisette Sutherland

Workshop: Managing Across Cultures

Master Class: From Employer Branding To Recruitment Marketing

Workshop: Emotion Recognition And Effective Conversations

High School Diploma, Science And Technology