Ana Brant

Ana Brant Email and Phone Number

Senior Managing Director and Global Head of Customer Experience @ Cain International
Miami, FL, US
Ana Brant's Location
Las Vegas, Nevada, United States, United States
Ana Brant's Contact Details
About Ana Brant

Ana Brant is a Senior Managing Director and Global Head of Customer Experience at Cain International. She possess expertise in hospitality industry, hospitality, strategic planning, management, pre opening and 18 more skills.

Ana Brant's Current Company Details
Cain International

Cain International

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Senior Managing Director and Global Head of Customer Experience
Miami, FL, US
Website:
cainint.com
Employees:
110
Ana Brant Work Experience Details
  • Cain International
    Senior Managing Director And Global Head Of Customer Experience
    Cain International
    Miami, Fl, Us
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  • Wynn Las Vegas
    Vice President, Customer Experience & Loyalty
    Wynn Las Vegas Aug 2022 - Present
    Las Vegas, Nevada, Us
    View
  • Pepperdine Graziadio Business School
    Postdoctoral Researcher
    Pepperdine Graziadio Business School Sep 2021 - Jun 2023
    Los Angeles, Ca, Us
    View
  • Pepperdine Graziadio Business School
    Adjunct Professor
    Pepperdine Graziadio Business School Jun 2021 - Jun 2023
    Los Angeles, Ca, Us
    View
  • Sazerac Company
    Advisor
    Sazerac Company Jun 2022 - Aug 2022
    Louisville, Kentucky, Us
    View
  • Mytheresa.Com
    Advisor
    Mytheresa.Com Apr 2022 - Aug 2022
    Aschheim / Munich, Bavaria, De
    View
  • Dorchester Collection
    Global Director, Guest Research & Experience
    Dorchester Collection Apr 2020 - Apr 2022
    London, Gb
    View
  • Dorchester Collection
    Director, Global Guest Experience & Innovation
    Dorchester Collection Aug 2012 - Apr 2020
    London, Gb
    View
  • The Beverly Hills Hotel & Hotel Bel-Air
    Area Director Of Quality & Productivity
    The Beverly Hills Hotel & Hotel Bel-Air Jul 2011 - Mar 2012
    Beverly Hills, Ca, Us
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  • Lotte New York Palace
    Quality & Productivity Manager
    Lotte New York Palace Jun 2010 - Jul 2011
    New York City, Ny, Us
    Responsible for voice of the customer initiatives for a 900-room hotel employing over 1,000 people. Introduced, developed and deployed the balanced scorecard system to drive leadership accountability and performance excellence. Actively assisted with the sale of the asset and the business. Helped move the business from loss to profit (EBDIT).
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  • The Ritz-Carlton Hotel Company Llc
    Area Quality Analyst
    The Ritz-Carlton Hotel Company Llc Jan 2009 - Jun 2010
    Bethesda , Md, Us
    Responsible for driving voice of the customer analytics and quality improvement projects in a regional team for 15 hotels in North East and Mid West. Led and facilitated the executive and senior leadership teams to achieve enhanced guest experience and reduction of complaints resulting in 4% increase in guest experience index.
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  • The Ritz-Carlton Hotel Company Llc
    Quality And Guest Relations Manager
    The Ritz-Carlton Hotel Company Llc Oct 2007 - Jan 2009
    Bethesda , Md, Us
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  • The Ritz-Carlton Hotel Company Llc
    Market Research Analyst
    The Ritz-Carlton Hotel Company Llc Jul 2005 - Oct 2007
    Bethesda , Md, Us
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  • Pepsico
    Marketing Intern
    Pepsico May 2003 - Nov 2003
    Purchase, New York, Us
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  • Walt Disney World
    Front Office Trainee
    Walt Disney World Jul 2001 - Jul 2002
    Lake Buena Vista, Florida, Us
    View

Ana Brant Skills

Hospitality Industry Hospitality Strategic Planning Management Pre Opening Luxury Customer Experience Public Speaking Food And Beverage Service Quality Property Management Systems Guest Engagement Employee Engagement Strategy Market Research Business Strategy Social Media Public Relations Entrepreneurship Business Innovation Business Development Innovation Social Media Marketing

Ana Brant Education Details

  • Pepperdine Graziadio Business School
    Pepperdine Graziadio Business School
    Ideological Consumption
  • Rochester Institute Of Technology
    Rochester Institute Of Technology
    Service Leadership & Innovation
  • Rochester Institute Of Technology
    Rochester Institute Of Technology
    Hotel/Resort Management

Frequently Asked Questions about Ana Brant

What company does Ana Brant work for?

Ana Brant works for Cain International

What is Ana Brant's role at the current company?

Ana Brant's current role is Senior Managing Director and Global Head of Customer Experience.

What is Ana Brant's email address?

Ana Brant's email address is an****@****ion.com

What is Ana Brant's direct phone number?

Ana Brant's direct phone number is +131041*****

What schools did Ana Brant attend?

Ana Brant attended Pepperdine Graziadio Business School, Rochester Institute Of Technology, Rochester Institute Of Technology.

What skills is Ana Brant known for?

Ana Brant has skills like Hospitality Industry, Hospitality, Strategic Planning, Management, Pre Opening, Luxury, Customer Experience, Public Speaking, Food And Beverage, Service Quality, Property Management Systems, Guest Engagement.

Who are Ana Brant's colleagues?

Ana Brant's colleagues are Chern Li Pan, Melissa Cajero, Eric Morgenstern, Brent Habeck, Matthew Tarasoff, Sonja Petch, Neyra Hernandez.

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